• Title/Summary/Keyword: Experiences

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Understanding the consumer shopping experiences on Black Friday using critical incident technique - Focused on the responses of university students in the United States - (결정적 사건 기법을 이용한 소비자의 블랙 프라이데이 쇼핑 경험에 관한 연구 - 미국 대학생 소비자의 응답을 중심으로 -)

  • Shim, Soo In
    • The Research Journal of the Costume Culture
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    • v.22 no.2
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    • pp.346-359
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    • 2014
  • Black Friday, a biggest holiday shopping season in the United States, has been regarded as a great opportunity that fashion retailers can dramatically increase their sales. However, there has been a lack of attention to consumers' shopping experiences on Black Friday from the consumer perspectives. The objective of this study is to explore consumer shopping experiences on Black Friday, in terms of consumer responses toward the experiences, shopping values, and any possible factors influencing the experiences. The method of critical incident technique was used with 198 critical incidents extracted from 165 responses of university students in the United States. As results, the shopping experiences on Black Friday were categorized into positive vs. negative shopping experiences. After that, the positive and negative experiences were respectively divided into two common themes: utilitarian shopping value vs. hedonic shopping value. In addition to the common themes, 12 categories were also emerged. Among positive experiences, utilitarian shopping experiences includes two categories of off-price shopping and shopping for expensive products, whereas hedonic shopping experiences includes three categories of impulse buying, holiday atmosphere, and shopping for the latest or luxury brand products. Among negative experiences, utilitarian shopping experiences includes four categories of modest discounts, out of stock, time-consuming queues, and fatigue of holiday shopping, while hedonic shopping experiences includes three categories of crowded environments, compulsive buying, and poorly managed stores. In conclusion, it is notable that consumer can undergo negative as well as positive shopping experiences on Black Friday. Implications and suggestions are also discussed.

The Influences of Loss Experiences and Depression on Ego-integrity and Transcendence of Elderly Korean Men and Women (남녀노인의 상실경험과 우울이 자아통합감과 초월에 미치는 영향)

  • An, Jeong-Shin;Park, Gyu-Ri
    • The Korean Journal of Community Living Science
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    • v.27 no.3
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    • pp.405-418
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    • 2016
  • This study was conducted to explore the influences of loss experiences and depression on ego-integraty and transcendence of elderly Koreans and to identify gender differences in the relationships among loss experiences, depression, ego-integrity, and transcendence from 146 men and 194 women aged over 60 years in Busan, Gyeong-Nam, and Gyeong-Buk area. The main results were as follows: elderly men reported more loss experiences and transcendence than elderly women. Next, loss experiences influenced ego-integrity and depression mediated the relationship between loss experiences and ego-integrity. Also, ego-integrity had a direct effect on transcendence. Last, depression of elderly men fully mediated the relationship between loss experiences and transcendence. The relationship between loss experiences and ego-integration was partially mediated by depression for elderly women. These results were discussed in terms of gero-education and elderly welfare.

Consumer Satisfaction and Dissatisfaction in Return Process (반품과정에서의 소비자만족.불만경험)

  • Park Kyung-Ae
    • Journal of the Korean Society of Clothing and Textiles
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    • v.30 no.7
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    • pp.1116-1125
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    • 2006
  • This study investigated consumer satisfaction and dissatisfaction experiences in post-purchase product return process. As an exploratory research the study collected qualitative data of subjective consumer experiences using an open-ended questionnaire and identified and classified themes and patterns of satisfaction and dissatisfaction experiences. A total of 113 cases were categorized into satisfied experiences, unsatisfied experiences, and neutral experiences. Further, satisfied experiences were sub-categorized into kind sales associates, quick and easy return process, and services higher than expected based on sources of satisfaction in the return process while unsatisfied experiences were sub-classified into rejection of return, attitude of sales associates, and hassle of return process. In-store adaptive behaviors and intentions on future behaviors were also observed. The results indicated that service quality in the post-purchase service encounter and consumer expectation were important in determining satisfaction and dissatisfaction in the return process. Insights for research questions were proposed.

Netizen's Self-Enhancing Emotional Experiences in Avatar Consumption - Using Ethnographic Interviews (네티즌의 아바타 소비에서의 자기고양 정서경험 -민속지적 면접을 이용하여)

  • Song, Hyun-Ju;Yoon, Jung-Hai
    • Journal of Families and Better Life
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    • v.25 no.4
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    • pp.151-168
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    • 2007
  • It is necessary to understand netizen's emotional experiences in avatar consumption. We studied the emotional experience through ethnographic interviews with six informants. In this study, we used the descriptive questions, structural questions, and comparative questions. Netizen's self-enhancing emotional experience were divided into two emotional experiences: emotional experiences in one's world and emotional experiences in relationship with others. First, emotional experience in one's world included self-satisfaction, releasing stress, catharsis, immersion, desire of change, and sense of achievement. Second, emotional experiences in relationship with others were divided into self-enhancing emotional experiences and self-humbling emotional experience. Self-enhancing emotional experiences included the relative satisfaction, the desire of showing off/distinction, and the desire of conformity. Self-humbling emotional experience included the feeling of inferiority.

A Phenomenological Study on Marital Relationship Experiences during Couples Therapist Training (부부상담사 수련과정에서의 부부관계 경험에 대한 현상학적 연구)

  • Lee, Mi Chung
    • Journal of Families and Better Life
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    • v.32 no.1
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    • pp.81-99
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    • 2014
  • This study explored the experiences of couples therapists' marital relationship during the couples therapist training using phenomenological research method. The research questions involved the marital relationship experiences and their meanings, and how their marital relationship experiences affect the development of couples therapists during couples therapist training. Five couples therapists identified their personal, relational, and professional growth experiences by half-structured in-depth interview. Giorgi analysis guidelines were used, and five major themes and 20 subthemes were derived. The essence of their marital relationship experiences was "to establish a marital relationship as partners for growth and healing, and provide resources to become a wounded healer." Five major themes included the motivation to become a couples therapist, the experiencing of personal growth, the experiencing of differentiated connection, the experiencing of professional growth, and resources for the development of couples therapist. Exploration of the meanings of marital relationship experiences during couples therapist training shows the reciprocal relationship among personal, relational, and professional growth experiences. The integration of these experiences leads to holistic development of couples therapists. Implications for practice and future research are also discussed.

The Effects of Elementary Science Teaching Program strengthening Aesthetic Experiences on Science Learning Motivation and Achievement (심미적 경험을 강화한 초등과학 수업이 과학 학습동기와 학업성취도에 미치는 영향)

  • Kim, Eun-Jeong;Bae, Jinho;So, Keum-Hyun
    • Journal of Korean Elementary Science Education
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    • v.34 no.4
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    • pp.382-393
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    • 2015
  • The purpose of this study was to examine the effects of elementary science teaching program strengthening aesthetic experiences on science learning motivation and achievement. The subjects of this study were divided into two groups. The experiment group practiced elementary science teaching program strengthening aesthetic experiences, while the control group practiced teacher guided-based instruction. The results of this study were as follows. First, science teaching program strengthening aesthetic experiences gave a significant influence on increasing the science learning motivation. Second, science teaching program strengthening aesthetic experiences gave a significant influence on increasing the science achievement. In conclusion, this study showed that elementary science teaching program strengthening aesthetic experiences gave a positive influence on the science learning motivation and science achievement in elementary school science.

A Study on the Experiential Characteristics of Museum Visit and Its Periodical Implications (박물관 관람경험의 특성과 시대적 의미에 관한 연구)

  • 김민아
    • Korean Institute of Interior Design Journal
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    • no.25
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    • pp.191-197
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    • 2000
  • This thesis is focused on the visitors varied experiences of the current museum architecture. The current trend and periodical development of visitors experiences are discussed by analyzing the factors such as the external symbol scheme, the exhibition space scheme, and the visitors circulation scheme which are involved with a visitors experience and thus classifying the experiences related to each sample museum. Examining and providing logical descriptions on each of the schemes helps comprehend the visitors varied experiences. This research, which deals with thoroughly understanding a museum as an architecture followed by taking visitors experiences into account, is aimed to contribute to improving visitors experiences in the course of designing a museum. The above-mentioned types of combination applied to each museum chosen for the research help understand the following : National museums show predominance of specific visitors experiences. As for the external symbol scheme, most of national museums have adopted the temple type, whereas international museums have equally adopted with the temple type and the showroom type which are characterized by its dedication to function and being in balance between contents and formalities.

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KHNP-JIT Development for the Effective Use of Nuclear Power Plant Operating Experiences (원자력발전소 운전경험 활용 증진을 위한 KHNP-JIT 개발)

  • Hur, Nam Young;Lee, Sang Hoon;Kim, Je Hun
    • Transactions of the Korean Society of Pressure Vessels and Piping
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    • v.9 no.1
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    • pp.31-34
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    • 2013
  • According to the increase in numbers and operation time of domestic Nuclear Power Plants, KHNP(Korea Hydro & Nuclear Power) has many operating experiences. These show that most of the accidents repeatedly occurred not by the new sources or mechanism like the Fukushima Accident, but by the human and equipment errors from normal habits, process, design, maintenance etc.. These lessons show that the well-established systematic approach is requested to take lessons from past experiences. For this reason, developed countries established INPO, WANO, COG as a non-profit professional organizations to actively share their operating experiences. KHNP is also trying to promote the utilization of operating experiences. As part of this effort, KHNP is developing the KHNP-JIT, reflecting the overseas JIT and the domestic experiences.

A Study about Elder Abuse Experiences of Elderly People (노인의 노인학대 경험)

  • So, Hee-Young;Kim, Hyun-Li;Jung, Mi-Yeon
    • The Korean Journal of Rehabilitation Nursing
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    • v.12 no.2
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    • pp.120-129
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    • 2009
  • Purpose: This study was to explore elderly people's elder abuse experiences, and the relations between the abuse experiences (direct and indirect) and their level of activities of daily living, family relations and self-integrity. Method: A descriptive survey was conducted, and the participants were 108 elderly people. Data were analyzed using SPSS by descriptive statistics and t-test. Result: It was that indirect abuse experiences of the elder was higher than direct abuse experiences. In this research, the most common kind of direct elder abuse was 'psychological abuse and negligence', and the severity was low. The largest portion of indirect abuse experiences belonged to 'physical abuse and negligence', and the severity was high. The older people who had direct abuse experiences showed lowered self-integrity and serious family problems and stress. Conclusion: The experiences of elder abuse showed differences in family relations and self integrity. Hence, there should be a nursing intervention improving psycho-social factors such as self integrity and family relations, and systematic and easily available supporting organizations for victims of elder abuse.

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The Survey Analysis of University Students' Romantic Experiences (대학생의 사랑경험 조사 분석)

  • Jung, Min-Ja
    • Korean Journal of Human Ecology
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    • v.20 no.4
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    • pp.759-775
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    • 2011
  • The purpose of this research is to study university students' romantic experiences for this research, 1000 students participated by cyber lectures "marrige & families" and "sex & love". The results of this study are as follows: (1)Their first romantic experiences started in middle school(18.5%), high school(32.7%), or university(39.4%). Their first romantic experiences disappeared after one year. University students' first romantic experiences were universal and were made into a proximity principle. (2) University students' one-sided romantic experiences were 78%, but they loved someone senior to them or friends. They fell in love by attraction to character or appearance. University students' one-sided loving processes were made into friendship and the higher eye-level liking. (3) University students dated every day. They experienced the following sexual behaviors: kissing(90.2%), embracing(94.7%), or intercourse(34.7%.) Their dating life was made into a proximity principle. (4)University students experienced an emotional change from break-ups: solitude, longing, or regret, but their coping strategies were immersion in study or leisure, or meeting friends. They(70%) got over it and dated some body else.