• Title, Summary, Keyword: Emotional intelligence

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Effects of Emotional Labor on Burnout in Nurses: Focusing on the Moderating Effects of Social Intelligence and Emotional Intelligence (간호사의 감정노동이 소진에 미치는 영향: 사회지능과 감성지능의 조절 효과 중심으로)

  • Lee, Kyung Ran;Kim, Jeoung Mi
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.1
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    • pp.22-32
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    • 2016
  • Purpose: The purpose of this study was to identify the effects of emotional labor on burnout in nurses focusing the moderating effects of social intelligence and emotional intelligence. Methods: Data were collected in March 2015 by self administered questionnaires among 392 nurses in eight hospitals located in Busan, Gyeongsangnam-do. Data were analyzed by stepwise multiple regression, hierarchical multiple regression. Results: Study results shown (a) emotional labor showed a positive correlation on burnout, while social intelligence and emotional intelligence showed a negative correlation on burnout, (b) emotional labor was the most influential variable on burnout, (c) social intelligence had a negative moderating effect the relationship between emotional labor and burnout, (d) emotional intelligence had a positive moderating effect the relationship between emotional labor and burnout. Conclusion: The result of the study indicate that emotional labor of nurses is positively correlated with burnout and emotional labor is to give the greatest effect on burnout, social intelligence and emotional intelligence had a moderating effects the relationship between emotional labor and burnout.

A Study on the effect of emotional labor and leader's emotional intelligence on job satisfaction and organizational commitment for nurses (감정노동과 상사의 감성지능이 간호사의 직무만족과 조직몰입에 미치는 영향)

  • Joung, Muoung-Suck;Kim, Kwang-Jum
    • Korea Journal of Hospital Management
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    • v.11 no.4
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    • pp.1-18
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    • 2006
  • The purpose of this study is to examine the effects of nurses' emotional labor and the importance of leaders' emotional intelligence roles by verifying them with job satisfaction and organizational commitment for 396 nurses at 8 university hospitals in Seoul and Gyeonggi province. It was found that emotional labor had a negative relationship with job satisfaction and organizational commitment. And leaders' emotional intelligence has a significant positive relationship with job satisfaction and organizational commitment. However, leaders' emotional intelligence has no moderation effect on emotional labor and dependent variables. As this study shows that emotional labor and leader's emotional intelligence affect organizational effectiveness of hospital nurses, it would be important to not only manage members' emotional labor but to also develop the emotional intelligence of both leaders and the staff.

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The Effect of Emotional Intelligence on Self-Efficacy and Job Stress of Nurses - Mediating Role of Self-Efficacy - (간호사의 감성지능이 자기효능감과 직무스트레스에 미치는 영향 - 자기효능감의 매개효과 검증 -)

  • Lee, Kyung-Hee;Song, Jung-Su
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.1
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    • pp.17-25
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    • 2010
  • Purpose: This study was to investigate the relationship among emotional intelligence, self-efficacy and job stress of nurses. Method: Data was collected from convenient sample of 265 nurses who work for a university hospital in a city. The Questionnaire measured the level of emotional intelligence, self-efficacy and job stress of nurses. The data were analyzed using descriptive statistics, t-test, ANOVA, scheffe' test, pearson's correlation coefficient and hierarchical multiple regression. Result: The mean score of emotional intelligence was 3.41(${\pm}.37$), self-efficacy was 3.27(${\pm}.45$) and job stress was 3.35(${\pm}.65$). There were significant differences on self-efficacy according to age, marital status and education level. And there were significant differences on job stress according to age, working unit. It was a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy were significantly negative correlation with job stress. The emotional intelligence explained 24.8% of self-efficacy and 1.9% of job stress and self-efficacy explained 2.7% of job stress. And the self-efficacy was showed a mediate variable between emotional intelligence and job stress. Conclusion: To decrease job stress, nursing managers ought to develop the emotional intelligence and self-efficacy of nurses, reinforce as a mediating role between emotional intelligence and job stress

Relationships between child′s Emotional Intelligence and Stress (아동의 정서지능과 스트레스와의 관계)

  • 정현희
    • Journal of the Korean Home Economics Association
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    • v.40 no.7
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    • pp.25-40
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    • 2002
  • The purpose of this study was to examine the relationships between child's emotional intelligence and stress according to child's sex. The subjects for this study were 380 children of 5-6th grade selected from elementary schools in Busan. Kwak's questionnaires(1994) on child's emotional intelligence and Han, Mi-Hyun's questionnaires(1996) on child's stress were used. Statistical techniques such as Manoya, Pearson's correlation, canonical were used. The results were as follows : (1) According to sex, there were significant differences in child's emotional intelligence and stress. The girls showed higher emotional expression, emotional empathy, emotional control, and the friend-related stress than boys. The boys showed higher parent-related stress than girls. (2) There were significant negative correlations between child's emotional intelligence and stress. The children who got higher emotion intelligence perceived lower stress. (3) Among five dimensions of emotional intelligence for boy, the effective variable was emotional utilization. And among six dimensions of stress, the effective variables were home-environment stress and school-related stress. Among fine dimensions of emotional intelligence for girl, the effective variables were emotional expression and emotional recognition. And among six dimensions of stress, the effective variables were friend-related stress and parent-related stress.

In-Depth Relationships between Emotional Intelligence and Personality Traits in Meditation Practitioners

  • Choi, Soo-Hee;An, Seung Chan;Lee, Ul Soon;Yun, Je-Yeon;Jang, Joon Hwan;Kang, Do-Hyung
    • Clinical Psychopharmacology and Neuroscience
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    • v.16 no.4
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    • pp.391-397
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    • 2018
  • Objective: Meditation can elicit trait-like changes in psychological and social styles, as well as enhancement of emotional regulatory capacity. We investigated the relation between personality traits and emotional intelligence in meditation practitioners. Methods: Seventy-two long-term practitioners of mind-body training (MBT) and 62 healthy comparative individuals participated in the study. The participants completed emotional intelligence questionnaires and the Myers-Briggs Type Indicator (MBTI). Results: The MBT group revealed higher scores on all five emotional intelligence factors than did those in the control group, such as emotional awareness and expression, empathy, emotional thinking, emotional application, and emotional regulation (all $p{\leq}0.001$). MBT practitioners also had higher scores on the intuition of perceiving function (t=-2.635, p=0.010) and on the feeling of the judging function (t=-3.340, p=0.001) of the MBTI compared with those in the control group. Only the MBT group showed a robust relationship with every factor of emotional intelligence and MBTI-defined intuitive styles, indicating that higher scores of emotional intelligence were related to higher scores for intuition. Conclusion: Emotional intelligence of meditation practitioners showed notable relationships with some features of personality trait. In-depth associations between emotional intelligence and personality traits would help to foster psychological functions in meditation practitioners.

The Mediating Effect of Emotional Intelligence on the Relationship between Emotional Labor and Psychological Well-being of Clinical Nurses (임상간호사의 감정노동과 심리적 안녕감의 관계에서 감성지능의 매개효과)

  • Kang, Su-Mi;Bae, Sun Hyoung
    • Journal of muscle and joint health
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    • v.22 no.3
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    • pp.185-194
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    • 2015
  • Purpose: The purpose of this study is to determine the mediator or moderator effect of clinical nurses' emotional intelligence on the relationship between the emotional labor and psychological well-being. Methods: Data was collected from 240 nurses in tertiary hospitals located in B city using structured questionnaires. Data was analyzed with descriptive statistics, Pearson's correlation coefficient and hierarchical multiple regression using the SPSS program. Results: Clinical nurses' emotional intelligence had a significant correlation with emotional labor (r=-.13, p=.039) and psychological well-being (r=.52, p<.001). Also, clinical nurses' emotional intelligence showed mediating effects between the emotional labor and psychological well-being. However, emotional intelligence did not show moderating effects. Conclusion: The results of this study show that the clinical nurses' emotional intelligence has an important influence on nurses' emotional labor and psychological well-being. This finding points to the importance of emotional intelligence to increase psychological well-being and suggests that the hospital should develop education and training programs to enhance nurses' emotional intelligence and promote clinical nurses' psychological well-being.

Relationship between Intelligence and Emotional Intelligence (유아의 지능과 정서 지능의 관계)

  • 신미리;박정옥
    • Journal of Gifted/Talented Education
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    • v.13 no.1
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    • pp.97-116
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    • 2003
  • The purpose of this study was to examine the relationship between children's cognitive intelligence and emotional intelligence and to examine the relationship of each subordinate factors. Also, this study investigated whether there is a difference in emotional intelligence according to level of intelligence and gender. The subjects consisted of 104 children enrolled in a kindergarten in the Kangnam area. These children were given two tests, Multimensional Cognitive Abilities Tests for Children(MCAT-C) and Emotional Intelligence Test(EIT). The results of this study are as follows. First, there was a significant relationship between cognitive intelligence(IQ) and emotional intelligence. And there were some correlation between intelligence(IQ) and regulation of emotion(the subordinate factor of emotional intelligence). Second, there was a statistically significant difference in the total score of emotional intelligence, empathy, regulation of emotion(the subordinate factor of emotional intelligence) according to intelligence level. Third, there was a statistically significant difference in emotional intelligence according to gender. Girls received relatively higher scores than boys in the total score of emotional intelligence, empathy, regulation of emotion(subordinate factors of emotional intelligence).

An Empirical Study on the Effect of Emotional Intelligence and Logic Intelligence on Organizational Citizenship Behavior - Moderating Effect of Emotional Labor - (감성지능과 논리지능이 조직시민행동에 미치는 영향 - 감정노동의 조절효과 -)

  • Jung, Hyun-Woo
    • Management & Information Systems Review
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    • v.30 no.3
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    • pp.107-132
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    • 2011
  • The purposes of this paper are to examine the effect of emotional intelligence and logic intelligence on organizational citizenship behavior and to examine the moderating effect of intelligence labor on these relationship. For these purposes, literature review and survey research were conducted. The 420 questionnaires were sent to the 12 manufactural firms in the Busan and Kyungsang Nam-Do region for empirical analysis. Total 363 usable responses were collected(effective response rate : 86.40%). The major findings of the empirical research are as follows ; First, emotional intelligence and logic intelligence have positive influence organizational citizenship behavior. but emotional intelligence have more positive influence than logic intelligence on organizational citizenship behavior. Second, emotional intelligence has differential influence on organizational citizenship behavior by emotional labor, but logic intelligence hasn't that. In conclusion, emotional intelligence is expected to improve organizational citizenship behavior which is extra-role behavior in an organization. Therefore, managers have to develop organizational citizenship behavior by exhibiting emotional intelligence, considering emotional labor.

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The Effect of Emotional Intelligence on Job Satisfaction and Organizational Commitment of Dietitians in Elementary Schools (초등학교 영양사의 감성지능이 직무만족과 조직몰입에 미치는 영향)

  • Ahn, Sun-Choung
    • Culinary science and hospitality research
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    • v.19 no.4
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    • pp.307-320
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    • 2013
  • The purpose of this study is to investigate the effect of emotional intelligence on job satisfaction and organizational commitment of dietitians in elementary schools. The correlation analysis was conducted in order to examine the relationship among emotional intelligence, job satisfaction and organizational commitment. Multiple regression analysis was conducted to determine the impact of dietitians' emotional intelligence on job satisfaction and organizational commitment. The analysis results are as follows. Emotional intelligence showed a statistically significantly positive correlation with job satisfaction and organizational commitment. Especially, emotional perception and emotional intelligence had a correlation coefficient of 0.774, the highest but emotional management and organizational commitment had a correlation efficient of 0.254, the lowest. As for the effect of dietitians' emotional intelligence on job satisfaction and organizational commitment, emotional thinking promotion gave a statistically significantly positive impact on dietitians' organizational commitment. As dietitians' emotional function of thought and emotional management got higher, their job satisfaction got higher. As dietitians' emotional function of thought got higher, their organizational commitment got higher as well. These results recommend that development of an emotional intelligence promotion program to effectively control factors related to dietitians' emotional intelligence is necessary to enhance their job satisfaction and organization commitment in the future.

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The Effect of Emotional Intelligence on Job Satisfaction in China IT Corporation : The Mediating Effect of Organization Culture Awareness (중국 IT기업의 종업원 감성지능이 직무만족에 미치는 영향에 관한 연구 : 조직문화인식을 매개효과로)

  • Choi, Suheyong;An, Na
    • Journal of Information Technology Services
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    • v.15 no.1
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    • pp.179-195
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    • 2016
  • Popular business magazines continue to highlight the employee's emotional intelligence in the organization. The purpose of this study is to explore a mediation mechanism of the relationship between emotional intelligence and job satisfaction in China IT corporation. For this, this study focused on examining the influential relationship between employee's emotional intelligence, Awareness of Self-Emotion, Awareness of other-Emotion, Emotion management, Emotion Control and job satisfaction and the mediating effect of organization culture awareness upon the relationship. Study findings are as follows : First, China IT corporation employee emotional intelligence has a significant positive(+) effect on job satisfaction and is partially supported organization culture awareness. Second, organization culture awareness has partially mediated effect on relationship between emotional intelligence and job satisfaction. In this study, the more employee's emotional intelligence have a positive impact on job satisfaction and organizational culture. We can designing a support program that emotional intelligence and organization culture awareness for China IT corporation employees will have direct influence upon job satisfaction. Employee's great talent to make good use of elements of emotional intelligence that promote the work environment and their's condition and the relationship between employee and employee.