• Title, Summary, Keyword: Emotional Support

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The Relationship between Depression, Colleagues/supervisor's Emotional Support Levels and Burnout Experienced by Teachers in Kindergartens and Childcare Centers (유아교육기관 교사의 우울 및 동료교사/원장의 정서적 지지가 직무소진에 미치는 영향 : 정서적 지지의 주효과와 완충효과를 중심으로)

  • Min, Ha-Yeoung
    • Korean Journal of Child Studies
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    • v.31 no.4
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    • pp.1-14
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    • 2010
  • The purpose of this study was to investigate the relationship between depression, colleagues/ supervisor's emotional support and burnout experienced by teachers in kindergartens and childcare centers. The subjects were 195 teachers who worked in kindergartens or childcare centers in Daegu and Gyeongbuk Province. Questionnaires, which required self-report by teachers, were used to investigate depression, colleagues/supervisor's emotional support and burnout. The data collected were analyzed by means of paired t-test, Pearson's correlation, simple regression, hierarchial regression, using SPSS Win 15.0. The results are as follows. (1) The emotional support from colleagues was significantly higher than from that provided by the supervisor. Moreover, teachers' depression levels were positively associated with burnout. (2) Colleagues' emotional support operated as major determining factor with the effect that burnout decreased as colleagues' emotional support levels increased. There were observable interactional effects between depression and the emotional support provided by colleagues' to colleagues experiencing burnout. (3) The supervisor's emotional support operated as a major factor with the effect that burnout decreased with a rise in the levels of a supervisor's emotional support. No interactional effects were observed between depression and supervisor's emotional to colleagues dealing with burnout.

Effects of Emotional Labor and Perceived Organizational Support on the Job Attitude of Public Health Workers (보건소 공무원들의 감정노동과 조직지원인식이 직무태도에 미치는 영향)

  • Shin, Sun-Hae;Ahn, Jae-Sun;Kim, Moon-Jung
    • The Korean Journal of Health Service Management
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    • v.13 no.1
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    • pp.1-13
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    • 2019
  • Objectives: This study was designed to determine the relationship among emotional labor, perceived organizational support, and job attitude in public health centers. Results: First, emotional dissonance had no effect on perceived organizational support. However, emotional endeavor had a positive effect on perceived organizational support. Second, perceived organizational support had a significant effect on job attitude. Third, emotional labor had no effect on job satisfaction, but emotional labor had a positive effect on job commitment. Fourth, perceived organizational support had a full mediating effect on the relationship between emotional labor and job attitude. The implications of this study are as follows. Conclusions: Higher emotional labor leads to lower job satisfaction and job commitment in public officials, thereby affecting job attitude. Accordingly, various systematic methods, such as flexible working hours and personnel policy, need to be implemented to alleviate the negative effects of emotional labor.

Effects of Social Support and Emotional Intelligence in the Relationship between Emotional Labor and Burnout among Clinical Nurses (임상간호사의 감정노동과 소진의 관계에서 사회적지지와 감성지능의 효과)

  • Baik, Da-Won;Yom, Young-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.3
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    • pp.271-280
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    • 2012
  • Purpose: The purpose of this study was to identify the effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses. Methods: The sample for this study consisted of 382 nurses from four hospitals located in Seoul or Gyunggi Province. Data were analyzed using frequency, percentage, mean, standard deviation, t-test, ANOVA, Scheff$\acute{e}$ test, Pearson Correlation, Hierarchical Multiple Regression, and Path Analysis. Results: It was found that: (a) emotional labor had a positive effect on burnout, while social support and emotional intelligence had negative effects on burnout; (b) social support and emotional intelligence moderated the relationship between emotional labor and burnout, and (c) social support mediated the relationship between emotional labor and burnout, whereas emotional intelligence did not. Conclusion: The results of the study indicate that high levels of support had a buffering effect and mitigated the negative effects of the emotional labor on burnout. Therefore, strategies to enhance social support for nurses are needed and further research needs to be done to refine this study.

Psychosocial Well-Being of Clinical Nurses Performing Emotional Labor: A Path Analytic Model Approach (감정노동을 수행하는 임상간호사의 개인적 안녕에 대한 경로모형)

  • Lee, Yoonjeong;Kim, Hyunli
    • Journal of Korean Academy of Nursing
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    • v.49 no.3
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    • pp.307-316
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    • 2019
  • Purpose: This study was conducted to investigate the influence of emotional expressivity, emotional intelligence, affectivity, job autonomy, social support, and emotional labor on clinical nurses' individual well-being and to provide guidelines for interventions and strategies for its improvement. Methods: The sample consisted of 207 nurses recruited from a general hospital in Korea. The participants completed a structured self-report questionnaire comprising measures of emotional expressivity, emotional intelligence, positive affectivity, negative affectivity, job autonomy, supervisor support, coworker support, deep acting, surface acting, emotional exhaustion, and job satisfaction. Data were analyzed using SPSS statistics 22.0 and AMOS 22.0. Results: The final model was a good fit for the data based on the model fit indices. In the path analysis, surface acting, negative affectivity, supervisor support, and coworker support had statistically significant effects on emotional exhaustion, explaining 29.0% of the variance. Deep acting, emotional exhaustion, positive affectivity, and emotional intelligence had statistically significant effects on job satisfaction, explaining 43.0% of the variance. Conclusion: Effective strategies to improve clinical nurses' individual well-being should focus on surface acting, deep acting, affectivity, social support, and emotional intelligence. The results of this study can be utilized as base data to manage emotional labor and improve clinical nurses' individual well-being.

The Path Analysis of Emotional Support, Emotion Regulation and Self-Efficiency Affecting School Adjustment of Children (아동의 학교생활적응에 영향을 미치는 정서적 지지와 정서조절능력 및 자기효능감의 경로분석)

  • Lee, Ha-Neul;Lee, Sook
    • Journal of the Korean Home Economics Association
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    • v.50 no.2
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    • pp.65-74
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    • 2012
  • This study was conducted to examine how children perceive emotional support, emotional regulation and self-efficiency. They came mainly from three elementary schools which are located in Gwangju metropolitan city. Questionnaires were provided to these students and the completed questionnaires were collected. Participants were 503 students. The results were as follows. First, only emotional support and self-efficiency directly affected in the school adjustment. Moreover, emotional support was the most influential factor. Second, although emotional support directly affected in the school adjustment, it also indirectly affected in the school adjustment through emotional regulation. Third, emotional regulation did not directly affect in the school adjustment, but on the other hand, it indirectly affected in the school adjustment through self-efficiency.

A Relationship between the Social Support, Emotional Intelligence, Depression, and Health Promotion Behaviors of Nursing College Students (간호대학생의 사회적지지, 감성지능, 우울과 건강증진행위와의 관계)

  • Lee, Keyoungim
    • Journal of The Korean Society of Integrative Medicine
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    • v.8 no.4
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    • pp.231-239
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    • 2020
  • Purpose: The purpose of this study is to identify the relationship of between social support, emotional intelligence, depression, and health promotion behaviors of nursing college students, and to establish basic data for the development of a nursing intervention program for health promotion behaviors. Methods: This descriptive correlation study examined the correlation between the social support, emotional intelligence, depression, and health promotion behaviors of nursing students. 203 nursing college students located in J city participated in the study from November to December 2019. The collected data was analyzed used the SPSS WIN 22.0 program. The general characteristics of the subjects were analyzed by frequency and percentage, and health promoting behavior, social support, emotional intelligence, and depression were analyzed using mean and standard deviation. In this study, the correlation between the subjects' social support, emotional intelligence, depression, and health promotion behaviors was analyzed using Pearson correlation coefficient. Results: The study results showed that the subjects' health promotion behaviors averaged 2.22±0.38 points out of 4d social support averaged 3.83±0.59 points out of 5, emotional intelligence averaged 4.53±0.73 out of 7, and depression averaged 0.49±0.42 points out of 2 points. The analysis results of correlation between the subject's health promotion behaviors, social support, emotional intelligence, and depression showed that health promotion behaviors and social support (r=.287, p<.001), health promotion behaviors and emotional intelligence (r=.450, p<.001), and social support and emotional intelligence (r=.450, p<.001) had a positive correlation, but depression and health promotion behaviors (r=-.453, p<.001), depression and social support (r=-.259, p<.001), and depression and emotional intelligence (r=-.322, p<.001) had a negative correlation. Conclusion: This study will provide the basic data for a follow-up researches on the social support, emotional intelligence, depression and health promotion behaviors of nursing college students. It is expected to serve as the basic data for developing nursing intervention programs for health promotion behaviors in the future.

Relationships Among Emotional Support from Social Network, Ego-Resiliency, and Role Conflict of Teachers in Kindergartens and Day Care Centers (유아교육기관 교사의 사회적 정서 지지와 자아탄력성 및 역할갈등간 관계)

  • Min, Ha-Yeoung;Gwon, Gi-Nam
    • Journal of Korean Home Management Association
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    • v.27 no.5
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    • pp.91-99
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    • 2009
  • This study investigates the relationships among emotional support from social network, ego-resiliency, and role conflict of teachers in kindergartens and day care centers. The subjects were 192 teachers who worked in kindergartens or child care centers in Daegu and Gyeongbuk Province. Questionnaires, which require self-report by teachers, were used to investigate the emotional support from social network, ego-resiliency, and role conflict. The collected data were analyzed by Pearson's correlation, single and multiple regressions, using SPSS Win 15.0. The results are as follows. (1) Emotional support from social network and ego-resiliency was negatively associated with the role conflict of teachers in kindergartens and day care centers. (2) Emotional support from social network was positively associated with ego-resiliency. (3) Emotional support from social network partly exerted indirect effects on role conflict mediated by ego-resiliency. But direct effect of emotional support from social network on role conflict was more than the indirect effect. These results indicate that a higher level of emotional support from social network is more likely to lower role conflict of teachers.

The Relationship between Counselor's Emotional Labor and Psychological exhaustion : The Moderating Effects of Social Support

  • Kim, Ahsung;Im, Geumok;Jung, Huigon
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.9
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    • pp.171-177
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    • 2017
  • The purpose of this study is to suggest the implications of social welfare workers' understanding of emotional labor and prevention of psychological exhaustion. In order to achieve this goal, I analyzed the effects of the levels of surface acting and deep acting, which are components of emotional labor in social welfare workers in social welfare center, on emotional exhaustion, depersonalization, and lack of sense of personal accomplishment which are components of psychological exhaustion. And I empirically analyzed how emotional labor affects psychological exhaustion, when superior support and fellow support as components of social support play a role as moderating variables. Empirical results show that emotional labor affects psychological exhaustion and social support plays a moderating role. Based on these results, theoretical and policy implications and future research directions are presented.

The Informative Support and Emotional Support Classification Model for Medical Web Forums using Text Analysis (의료 웹포럼에서의 텍스트 분석을 통한 정보적 지지 및 감성적 지지 유형의 글 분류 모델)

  • Woo, Jiyoung;Lee, Min-Jung;Ku, Yungchang
    • Journal of Information Technology Services
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    • v.11 no.sup
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    • pp.139-152
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    • 2012
  • In the medical web forum, people share medical experience and information as patients and patents' families. Some people search medical information written in non-expert language and some people offer words of comport to who are suffering from diseases. Medical web forums play a role of the informative support and the emotional support. We propose the automatic classification model of articles in the medical web forum into the information support and emotional support. We extract text features of articles in web forum using text mining techniques from the perspective of linguistics and then perform supervised learning to classify texts into the information support and the emotional support types. We adopt the Support Vector Machine (SVM), Naive-Bayesian, decision tree for automatic classification. We apply the proposed model to the HealthBoards forum, which is also one of the largest and most dynamic medical web forum.

The Relationship between Organizational Culture and Emotional Labor: The Mediating Effect of Social Support (조직문화와 정서노동과의 관계: 사회적 지지의 매개효과)

  • Lee, Chong-Ho;An, Myung-Sook;Hurr, Hee-Young
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.20 no.4
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    • pp.115-125
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    • 2012
  • The purpose of this study is to investigate the relationship between organizational culture(constructive and defensive culture) and emotional labor along with the social supports (supervisor support, colleague support). Using data obtained from a survey of 419 flight attendants of a major airline company in south Korea. The results are as follows: Organizational culture had a significant effect on emotional labor. At this point, colleague support mediated the relationship between constructive culture and emotional labor. In addition, supervisor support and colleague support had a mediating role between defensive culture and emotional labor. This result concludes that flight attendants positively accept the essential manuals and safety regulations in the special working condition with a unified team service. Furthermore, the results show that social supports are an important job resource for flight attendants helping them reach their work-related goals.