• Title, Summary, Keyword: 직무스트레스

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고위험 공무직군의 직무스트레스 연구동향 및 과제: 경찰관, 소방관을 중심으로

  • Byeon, Sang-Hae;Yu, Sang-Hyeon
    • 한국벤처창업학회:학술대회논문집
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    • pp.143-147
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    • 2018
  • 직무스트레스를 이해하기 위해 많은 선행연구가 있어왔다. 특히 고위험 공무직군의 직무스트레스는 다양한 정신건강에 영향을 미쳐오고 있는 만큼 연구된 내용을 이해할 필요가 있다. 선행연구내용을 경찰관과 소방관을 중심으로 분류하고 적용된 직무스트레스 모델과 척도를 분석하였다. 분석된 논문에서 직무스트레스가 영향을 주고 있는 정신장애를 확인하고, 직무스트레스와 정신장애 간의 영향을 조절할 수 있는 조절변인들을 확인하였다. 직무스트레스 모델과 척도는 JCQ, ERI, NIOSH 모델을 바탕으로, 척도는 KOSS(52%)가 가장 많았다. 또한 직무스트레스가 영향을 주는 요인들로는 직무태도(62%)로 가장 많았으며, 우울(19%)로 나타났다. 직무스트레스를 조절하는 변인으로 직무만족(20%), 사회적지지(19%), 직무특성(15%)로 나타났다. 논의에서는 연구의 한계와 직무스트레스가 영향을 주는 정신장애와 조절변인들을 분석하는 것을 통해서 이후 연구에 나아갈 방향을 제시하였다.

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해상교통관제사의 직무스트레스 분석에 관한 연구 - 한국인 직무스트레스 측정도구를 이용하여-

  • Kim, Yu-Sun;Park, Yeong-Su
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • pp.107-109
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    • 2013
  • 해상교통관제 업무는 선박사고 발생 위험에 대한 부담감 및 교대근무 등 불규칙한 근무형태로 인해 스트레스가 많은 직종이다. 특히나 관제 업무는 고도의 주의와 예측능력을 요구하는 업무로 이를 저해하는 인적요인 분석 및 관리 필요성이 절실한 분야지만 관제사의 직무스트레스에 관한 연구가 전무한 실정이다. 관제사의 스트레스로 인한 피로증상은 관제업무수행에 필요한 인지능력이나 의사결정 능력을 저하시킬 수 있고 이로 인해 업무수행에 차질을 빚을 경우 안전사고로 이어질 수 있는 위험이 존재한다. 그러므로 안전과 직결된 관제사의 스트레스는 과학적으로 연구되어야 하며 제도적 마련과 더불어 체계적 관리가 필요할 것이다. 이에 본 연구에서는 한국인 직무스트레스 측정도구를 이용하여 관제사의 직무 스트레스 수준을 파악하고 직무스트레스 관리의 필요성에 대하여 제고해보고자 한다.

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The Impact of Emotional Labor and Job Stress on the Job Burnout in the Digital Era : Focusing on Staff Accountants (디지털시대 세무대리인의 정서노동과 직무스트레스가 직무탈진에 미치는 영향)

  • Shin, Yong-Jae;Lee, Shin-Nam
    • Journal of Digital Convergence
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    • v.13 no.2
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    • pp.61-71
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    • 2015
  • This study is to examine the relationships between emotional labor, job stress, and job burnout of staff accountants. The results of the analysis are as follows. First, frequency of emotional display has a negative impact on job stress, but emotional dissonance is not associated with job stress statistically. And all types of emotional labor(emotional display, emotional variety, emotional dissonance) have no significant effects on job burnout. Second, all types of emotional labor have no significant impacts on job burnout. Third, full mediation by job stress is proved in the relations between frequency of emotional display and job burnout and between emotional variety and job burnout. But emotional labor doesn't directly impact on job burnout but it influences job burnout via job stress indirectly. These results provide a meaningful framework and theoretical basis for future research on emotional labor, job stress, and job burnout.

The Effect of Internet Addiction on Depression and Job Stress among IT Engineer (전산직 종사자의 인터넷 중독 정도가 우울감 및 직무스트레스에 미치는 영향)

  • Hwang, Jeoung-Gyun;Lee, Moo-Sik;Na, Bak-Ju;Hong, Jee-Young;Lim, Nam-Gu
    • Proceedings of the KAIS Fall Conference
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    • pp.845-850
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    • 2010
  • 본 연구는 전산직과 비전산직 종사자의 인터넷 중독 정도가 직무스트레스 및 우울감에 미치는 영향을 파악하고자, 2009년 10월 25일부터 12월 9일까지 서울 및 대전에 소재한 2개의 공공기관 건물내 근무하고 종사자 500명을 대상으로 구조화된 설문지를 이용하여 일반적 특성, 직무스트레스, 우울감 정도, 일상적인 인터넷 이용, 인터넷 중독 자가진단을 조사하였다. 주요 결과는 첫째, 일반적 특성에 따른 직무스트레스 요인별 분류에서는 개인 관련요인이 낮은 연령과 미혼인 경우, 아파트 외 기타에서 거주하는 경우 높게 나타났고, 조직 외 요인의 직무스트레스에서는 전산직에 비해 비전산직이 통계적으로 높게 나타났다(p<0.05). 둘째, 인터넷 중독에 따른 직무스트레스에서는 직무 관련요인, 개인 관련요인, 조직 외 요인 모두 일반 사용자보다 잠재적 위험사용자가 높게 나타났다(p<0.05). 셋째, 우울감 정도에 따른 직무스트레스에서는 우울감 정도가 정상인 경우에 비해 경미함 및 중증도의 경우가 직무 관련요인, 개인 관련요인, 조직 외 요인 모두 높은 직무스트레스를 나타냈다(p<0.05). 넷째, 직무스트레스와 우울감을 종속변수로 한 다중회귀분석 결과를 보면 직무스트레스는 결혼여부, 가족구성원 수, 인터넷 중독이 유의한 변수였고, 25.6%의 설명력을 나타냈다. 우울감은 결혼여부와 인터넷 중독이 유의한 변수였고, 26.4%의 설명력을 나타냈다. 전산직 및 비전산직의 인터넷 중독과 직무스트레스 및 우울감은 관련성이 있는 것으로 나타났고, 인터넷 중독이 심할수록 직무스트레스가 높았으며, 우울감 정도가 심할수록 역시 직무스트레스가 높은 것으로 나타났다.

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A Study on the Relationship between Job Stress and Job Satisfaction of Special Teachers (특수교사의 직무스트레스와 직무만족 간의 관계 연구)

  • Kim, Kyung-Shin
    • Journal of vocational education research
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    • v.37 no.2
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    • pp.145-165
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    • 2018
  • The purpose of this research is to investigate the relationship between job stress and job satisfaction of special education teachers, and to grasp the situation of those instructors, and to suggest a suitable method to increase their job satisfaction. From 21 August to 18 September 2017, an online survey was conducted on 217 special education teachers for 4 weeks. As such, the research questions were, first, is there any difference in level of job stress and job satisfaction in accordance to their variable? Second, what is the influence of job stress on job satisfaction? Following are the results on the research question. First, female teachers have higher job stress and lower job satisfaction even to those who served in public school, and over 10 years. Second, as a result of examining the effect of job stress on job satisfaction, job satisfaction decreases as job stress increases. Referring from these results, in order to lower the job stress and increase job satisfaction of special education teachers, suggestion is proposed.

Analysis of Correlation between Dental Hygienist's Job Stress and Social Psychological Stress (일부 치과위생사의 직무스트레스 및 사회심리적 스트레스와의 관련성 연구 : 대구지역 중심으로)

  • Lee, Jung-Hwa;Kim, Ji-Hwa
    • The Journal of the Korea Contents Association
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    • v.12 no.1
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    • pp.400-408
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    • 2012
  • The purpose of this study was to grasp the relationship among general characteristic, work characteristic, job stress and social psychological stress by targeting dental hygienists in a certain area. By using self-administered questionnaire, it was possible to get following results from 219 people. The total score of job stress of dental hygienist was $47.41{\pm}7.46$. The people who are younger, take lower positions at their workplace and not married showed higher stress about physical environment, autonomous work and improper compensation. The people with lower income showed higher stress about autonomous work and the people with lower academic background showed higher stress about physical environment and autonomous work. The people who spend more time at their workplace showed higher stress about autonomous work and showed lower stress about relational conflict, organization system, improper compensation and work culture. The job stress about physical environment, job request, autonomous work, unstable work, improper compensation and workplace culture had a positive correlation with social psychological stress. It was found that unstable work, organization system, improper compensation and higher position gave effects to social psychological stress.

Relationship between Job Stress and Mental Health of Caretakers (간병인의 직무스트레스와 정신건강과의 상관관계)

  • Ro, Hyo-Lyun;Kim, Sung-Joong;Lee, Moon-Hwan
    • The Journal of the Korea Contents Association
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    • v.9 no.11
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    • pp.297-308
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    • 2009
  • The purpose of this study is to explore the relationship between job stress and mental health of caretakers by SCL-90-R. This study are to offer basic information for patients the quality of service interventions. The sample for the study consisted of 247 caretakers who work in Busan. The results of this study are as follows: 1) Caretakers' mental health and job stress was not serious level. 2) There was an important factor in job stress, which was suitable pay. 3) Caretakers' job stress was positively related to mental health. There is a statistical correlation between the relationship with mental health and job stress. 4) Caretakers' mental health was affected by job stress level. Therefore, We need training and program that focuses on management job stress in caretakers.

How Empowerment and Social Support Affect Occupational Stress of Firefighters (임파워먼트와 사회적지지가 소방공무원의 직무스트레스에 미치는 영향)

  • Shin, Hyojin
    • Fire Science and Engineering
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    • v.29 no.6
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    • pp.139-146
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    • 2015
  • This study surveyed 230 firefighters working in Dae Gu City and Kyung Sang Buk Do in order to analyze the influence of social support and empowerment on occupational stress and its sub-categories. The study results show that occupational stress is reduced for firefighters when there is more social support and empowerment. For subcategory variables of occupational stress, occupational autonomy stress was influenced only by empowerment. Stress related to lack of compensation and stress from the organization's culture were influenced the most greatly by social support. The weekly fre quency of emergency mobilization and years of working were also found to influence occupational stress and its subcategory variables. The group difference analysis revealed that the fire department had a significantly higher occupational stress than the first-aid department, and 4 to 7 weekly emergency mobilizations corresponded to significantly higher occupational stress than 8 or more weekly emergency mobilizations. Based on the study results, stress management programs focused on increasing social support and empowerment for firefighters are suggested.

The Effect of Teacher Mindfulness on Job Stress and Burnout (교사의 직무스트레스와 소진 간 관계에서 교사 마음챙김의 효과)

  • Kim, Eunjin
    • The Korean Journal of Stress Research
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    • v.26 no.3
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    • pp.208-214
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    • 2018
  • Background: The purpose of this study is to explore the effect of teacher mindfulness in teaching settings on job stress and burnout. Methods: Based on the previous studies, this study established a research model in which the teachers' job stress affects their burnout by the mediation of mindfulness, and verified the relationship between them using the teacher mindfulness scale in teaching situations. Results: First, female teachers perceived more job stress and experienced higher burnout than male teachers. Second, teacher's job stress and burnout showed high positive correlation, and mindfulness showed high negative correlation with job stress and burnout. Third, it was verified that teacher mindfulness significantly mediated the effect of job stress on burnout. Conclusions: This study suggests that teachers' mindfulness is effective in managing their job stress and preventing burnout.

Effects of Occupational Stress on Workers' Turnover Intention (직무스트레스가 이직의도에 미치는 영향)

  • Lee, Jeong Eon;Zhou, Tiantian
    • The Journal of the Korea Contents Association
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    • v.14 no.7
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    • pp.449-456
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    • 2014
  • This research is conducted to analyze the relationship between occupational stress and turnover intention. The object of research is software developers in Chinese large firms. A number of 309 cases are used for the empirical study. A multiple regression is adapted to test the proposed hypothesis. The results reveal that occupational stress has a meaningful effect on job burnout; exhaustion, cynicism, and inefficacy lead to turnover intention; job burnout mediates between occupational stress and turnover intention. It is suggested that managers need to design a structural HR mechanism for workers in order not to experience occupational stress.