• Title, Summary, Keyword: 소비행동

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Inaction Inertia Effect - Moderation Effect of Habitual Purchase Behavior and Maximization Behavior - (무행동관성효과 - 습관적 구매성향과 극대화성향의 조절효과를 중심으로 -)

  • Seol, Sang-Cheol;Choi, Woo-Young
    • Management & Information Systems Review
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    • v.37 no.4
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    • pp.195-217
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    • 2018
  • Inaction inertia effect refers to the phenomenon wherein people who missed attractive opportunities in the past do not take any action when they are given the opportunity to receive discounts (sale). The main objective of this study was to find out how such inaction inertia effect influenced the expected regret from the action, expected regret from inaction, and purchase intention depending on the two types of consumption purposes-for pleasure and for practical use. As the personal disposition of each consumer differs from one another, it was expected that habitual purchase behavior and maximization behavior would influence the inaction inertia. An experiment was thus conducted by using a scenario to satisfy the objective of this study. Results showed that in the case of consumers whose consumption purpose was for pleasure, those who habitually purchased the same brand showed a higher level of expected regret from the action and expected regret from inaction. In the case of maximization behavior, no differences were found in the expected regret from the action between practical consumption purpose and pleasurable consumption purpose. On the other hand, differences were found in the level of expected regret from inaction, which is the case wherein consumers who missed their first opportunity to receive discounts (sale) did not make any purchase on their second opportunity for discounts (sale). Thus, inaction inertia was shown in accordance with habitual purchase behavior in the case of consumption purpose for pleasure, but it was not clearly shown in the case of consumption for practical use. This is because there is a relatively low level of justification on consumption, in the case of consumption for practical use. On the other hand, it was found that consumers with maximization behavior felt a stronger sense of regret in the case of their expected regret for inaction in consumption for practical use than in consumption for pleasure. Also, with regard to purchase intention, it turned out that only consumers with pleasurable consumption purpose had purchase intentions. Through these study results, it would be necessary to consider the consumption purpose behind the purchase of products or services, with regard to inaction inertia, depending on personal dispositions. In accordance with these study results, several theoretical and practical implications were discussed.

The Impact of Chinese Cultural Dispositions on the SNS eWOM Behavior (중국소비자의 문화성향이 SNSs 구전행동에 미치는 영향)

  • Lee, Youkyung
    • International Area Studies Review
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    • v.15 no.3
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    • pp.493-511
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    • 2011
  • This study investigate the impacts of Chinese consumers' cultural dispositions on the WOM behaviors in SNS. Specifically, cultural dispositions in the individual-level, collectivism and uncertainty avoidance, were examined as potential predictors of eWOM behaviors in SNSs. Hypotheses are tested with a sample of 164 university students in Shanghai, China. The results of the structural equation analysis reveal that chinese consumers' collectivism in the individual-level positively affects the opinion seeking behavior. And chinese consumers' uncertainty avoidance in the individual-level positively affects the opinion seeking behavior and negatively affects the opinion giving behavior. Lastly, the opinion giving behavior positively affects the pass along behavior. Theoretical and managerial implications for Internet marketers in China were presented and discussed.

Consumption Behavior of Women Consumers in their 20s and 30s for Imported Famous Brand Products (20, 30대 여성의 수입유명브랜드 제품 소비행동)

  • 유미현;이승신
    • Journal of the Korean Home Economics Association
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    • v.42 no.2
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    • pp.33-46
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    • 2004
  • This study investigated the plan to activate consumption behavior through research using a questionnaire investigating the consumption behavior of imported famous brand products and conducted a case study in order to supplement the qualitative sense. This research was conducted on women consumers in their 20s and 30s. 483 questionnaires were used for statistical analysis. The interview research was conducted with 10 consumers in the case study. Following are the study results: 1. Women consumers showed the highest level of conspicuous consumption behavior in the consumption behavior of imported famous brand products. 2.The educational level of consumers and friends showed the greatest statistically significant effect on conspicuous consumption behavior. Both the perception on the openness of imports and the frequency of travel abroad had significant effect on function-pursuit consumption behavior, while age and marital status had the greatest effect on aesthetic-pursuit consumption behavior.

The meaning of experience and immersion to the diffusion of digital contents and consumption behavior based on arousal (디지털 콘텐츠의 확산과 공감 기반 소비행동에서의 경험과 몰입의 의미)

  • Kim, Yeonjeong
    • Journal of Digital Convergence
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    • v.11 no.12
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    • pp.387-392
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    • 2013
  • The purpose of this study investigate the main factors of the diffusion of digital contents and consumer's participation behavior, consumption culture and examine the experiential perspective to consumer's information selection behavior. In digital network, the social presence, challenge, self-presentation, arousal and emotional feeling were significant variables to flow experience. Experiential perspectives focused on the search of identity and self-determination were main basic perspective to explain the diffusion of digital contents, consumer participation. This research result applied to media and device strategy to up-coming digital convergence and adapted to product planning and development, user friendly navigation and emotional human-centered service module.

An analysis of consumption behavior and consumption problem according to the digital convergence (디지털 융복합에 따른 소비행동과 소비문제)

  • Kim, Yeon-Jeong
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.149-156
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    • 2016
  • The purpose of this study is to estimate convergence level of digital device and service and analyze group difference of consumption behavior and problem according to digital convergence level. The research method was survey with digital business expert and 343 samples. ANOVA research method was applied. The results of research are as follows. First, the study suggests that with a self-directed consuming attitude associated with both online and offline, there are the possibility to spread social problem which has unclear boundary, the possibility of intrusion into privacy through the network flow, and the matter of the credibility of information in convergence media. Second, since digital devices are important to connect consumers to the network, consumers have anxious dependence on the devices, which causes the fatigue of information to increase rapidly.

The Ethical Clothing Consumption Behavior of Female Adolescents in Jeollanamdo Area by their Shopping Orientation (전남지역 청소년기 여학생의 쇼핑유형과 의류제품의 윤리적 소비행동 연구)

  • Wee, Eun Hah;Park, Woo mee
    • Journal of Korean Home Economics Education Association
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    • v.31 no.3
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    • pp.57-71
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    • 2019
  • This study intended to analyze the ethical clothing consumption behavior of female adolescents and use it as a basic data for education. Specifically, the female adolescents were classified according to their shopping orientation and then the differences among these groups were examined in terms of their ethical consumption behavior of clothing products, i.e., buying, using and disposing. As a result, three groups were identified: pleasure-seeking, intermediate, independence pursuing according to the shopping orientation sub-factors (loyal, enjoyment, impulsive, imitative and independent). The pleasure-seeking group were more likely to conduct ethical use behavior of clothing products, while the independence-pursuing group conducted more ethical buying and ethical disposing behavior. The lower their desire to enjoy shopping itself, the more cautious they are about their own decisions, and the more confident they about buying from the brand and store they liked, the more likely they were to conduct ethical buying behavior of clothing products. On the other hand, when the emotional and desire-seeking tendencies are combined with independent shopping tendencies, the more likely they conduct ethical use behaviors. In addition, the more they make independent purchasing decisions, the more likely they are to conduct ethical disposal behaivors. The results of this study suggest that providing detailed consumer education that considers individual differences in shopping orientation is needed.

Pro-Environmental Food Consumption Behavior Comparison of Housekeeper and Cook (주부와 조리사이 환경친화적 음식소비행동 비교)

  • 서정희;홍순명;유경희;황혜진;염수경;김현주;양정아;서영은
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.29 no.6
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    • pp.1155-1161
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    • 2000
  • 본 연구는 환경친화적 음식문화를 개발하고 보급하기 위한 프로그램을 개발하는데 필요한 기초자료를 제공하고, 음식물 쓰레기 감소를 통한 환경정책과 프로그램을 개발하는데 필요한 기초자료를 제공하기 위하여 이루어졌다. 울산광역시에 거주하고 있는 주부와 조리사를 대상으로 하여 식단작성부터 식품구매, 조리 음식먹기 및 남은 음식물 처분에 이르기까지 음식소비의 전과정에서 음식물쓰레기를 감소시키기 위한 구체적 실천 전략인 환경 친화적 음식소비행동을 비교해 보았다. 이는 연구결과를 요약하면 다음과 같다. 환경친화적 식품소비행동을 총체적으로 보면 조리사는 주부에 비하여 더 환경친화적으로 식품을 소비하고 있었다. 조리사는 먹는 사람의 의견을 고려하고, 제철 식품위주로 식단을 작성하고, 계획적으로 식품을 구매하고, 사온 식품을 바로 손질하고, 저울과 계량컵을 사용하여 정확한 양의 음식을 만들고, 가족 행상 음식을 뷔폐식으로 준비하고, 남은 음식을 필요한 사람에게 즉 시 준다는 면에서는 더 환경친화적이라고 할 수 있다. 그러나 세부문항별로 볼 때 주부는 식품포장 단위가 큰 경우 이웃과 공동구매하고, 남은 음식은 1회 정도 먹을 분량씩 포장하면 냉동보관하고, 음식재료가 싸더라도 많이 사지 않는다는 면에서 조리사에 비하여 더 환경친화적이라고 할 수 있다. 먹는 사람의 수 보다 넉넉하게 식품 구입, 가능한 적은 포장단위로 구입, 채소를 다듬을 때 버리는 양이 많음, 각종 행상 음식을 먹고 남을 정도로 넉넉하게 준비, 야채 자투리, 배추 우거지, 파뿌리, 멸치머리, 북어머리, 닭뼈 등은 국물을 만드는데 이용, 국이나 찌개를 함께 준비, 국이나 찌재의 국물의 양은 넉넉하게 주문, 여러 가지의 반찬 준비, 덜어 먹는 상차림 준비, 외식할 때 남을 정도로 넉넉하게 주문, 외식할 때 남은 음식 싸옴, 냉장고에 보관하다 버리는 음식 및 재료가 많음, 음식은 부족하지않고 남을 정도 준비등은 조리사와 주부간에 의미 있는 차이가 보이지 않았다. 환경친화적 음식소비행동은 성별, 결혼여부 및 교육수준에 따라서는 의미 있는 차이를 보이지 않았다. 남자와 미혼 은 모두 조리사이므로 주부를 제외한 조리사만을 선택하여 성별과 결혼여부에 따라 환경친화적 음식소비 행동의 차이를 알아보기 위한 결과 역시 차이를 보이지 않았다. 환경친화적 음식소비행동은 연령, 월평균소득 및 엥겔계수와 의미 있는 상관관계를 보이지 않았다. 조리사와 주부는 음식을 소비하는 전 과정에서 가장 많이 관여하고 있는 집단이다. 그런데 조리사와주부 모두 전반적으로 환경친화적 음식소비행동의 수준이 높지 않음으로 합리적인 식생활문화를 생활화 할 수 있도록 교육과 홍보가 필요하다고 본다. 주부의 경우 유치원이나 어린이집, 초중고둥학교에서 하는 부모교육과 반상회의 홍보자료에 반상회의 홍보자료에 반드시환경친화적 음식소비행동에 관한 교육이 포함되어야 한다. 조리사의 경우 정기교육과정에 환경친화적 음식소비행동에 관한 홍보를 함께 함으로써 외식이나 단체급식에서 발행하는 음식물 쓰레기의 양을 줄 일 수 있을 것이다.

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Consumers' Value-in-Behavior and Practice of Pro-social Consumption: Focused on Moderating Effect of Social Capital (친사회적 소비에 대한 소비자의 행동적 가치인식과 실천행동: 사회적 자본의 조절효과를 중심으로)

  • Hwang, Hyesun
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.162-180
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    • 2019
  • This study examined the effects of value-in-behavior toward pro-social consumption behavior on consumers' pro-social practices and the moderating effects of consumer's social capital based on trust and reciprocity that enhances collective actions to seek socially common values. The result showed that the value-in-behavior toward pro-social consumption was positive in general, and altruistic value was the highest, followed by emotional value, social value, and functional value. The pro-social behaviors of age groups were significantly different. In all pro-social behaviors, the older group was more active, except for the rejection of the unfair business. The result also showed that the functional value and emotional value have significant effects on consumer's pro-social practices. The interaction effects between trust and emotional value and between reciprocity and functional value were significant. Based on these results, the theoretical and practical implications for facilitating the transition to the direction of consumer's role in making positive social impacts.

Determinants of Adolescents' Consumption Disequilibrium: In the Perspective of Herding Behavior Theory (청소년의 쏠림소비 영향요인 연구: 무리행동이론 관점에서)

  • Lee, Jong Man
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.363-370
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    • 2019
  • The purpose of this paper is to investigate motivational factors and consequence of the herd behavior of adolescent consumers under the buying decision process in the connected era of internet. For such purpose, this study built a research model and examined how sensitivity to fads, interaction and inaccuracy affect the disequilibrium consumption of adolescents. We also examined the relationship between disequilibrium consumption and consumption happiness. The survey method was used for this paper, and data from a total of 142 students were used for the analysis. And structural equation model was used to analyze the data. The results of this empirical study is summarized as followings. First, sensitivity to fads and interaction have direct effect on the disequilibrium consumption of adolescents. Second, disequilibrium consumption has a positive effect on adolescents' consumption happiness. This implies that the importance of herd behavior in designing rational choice in adolescents' consumption behaviors.