• Title, Summary, Keyword: 감성지능

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An Empirical Study on the Effect of Emotional Intelligence and Logic Intelligence on Organizational Citizenship Behavior - Moderating Effect of Emotional Labor - (감성지능과 논리지능이 조직시민행동에 미치는 영향 - 감정노동의 조절효과 -)

  • Jung, Hyun-Woo
    • Management & Information Systems Review
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    • v.30 no.3
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    • pp.107-132
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    • 2011
  • The purposes of this paper are to examine the effect of emotional intelligence and logic intelligence on organizational citizenship behavior and to examine the moderating effect of intelligence labor on these relationship. For these purposes, literature review and survey research were conducted. The 420 questionnaires were sent to the 12 manufactural firms in the Busan and Kyungsang Nam-Do region for empirical analysis. Total 363 usable responses were collected(effective response rate : 86.40%). The major findings of the empirical research are as follows ; First, emotional intelligence and logic intelligence have positive influence organizational citizenship behavior. but emotional intelligence have more positive influence than logic intelligence on organizational citizenship behavior. Second, emotional intelligence has differential influence on organizational citizenship behavior by emotional labor, but logic intelligence hasn't that. In conclusion, emotional intelligence is expected to improve organizational citizenship behavior which is extra-role behavior in an organization. Therefore, managers have to develop organizational citizenship behavior by exhibiting emotional intelligence, considering emotional labor.

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A study on Connection between Creativity Development and Emotional Quotient in Cartoon Learning (만화학습에 있어서 창의성개발과 감성지능의 관계에 관한 연구)

  • Choi, Mi-Ran;Cho, Kwang-Soo
    • Science of Emotion and Sensibility
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    • v.15 no.2
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    • pp.183-192
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    • 2012
  • This study aims at expressing the correlation of 'creativity' and 'emotional intelligence' in cartoon expression learning through literary research and correlation analysis. Analyses were made on each sub-factor for the self emotional intelligence evaluation and the creativity evaluation made by experts through cartoon expressions by elementary school students, who are the learners. Studies on preceding research showed that creativity and emotional intelligence had a correlation and that it is common preception that higher creativity is equivalent to higher emotional intelligence. However, results of correlation analysis in this study showed that while there is a relation between creativity evaluation and emotional intelligence in cartoon expression learning, not all factors were correlated. Furthermore, the results of emotional evaluation of the upper and lower group learners did not show similar results in the creativity evaluation. Through this study, it can be said that for emotional intelligence and creativity factors, finding the appropriate emotional intelligence development method would be the way to enhance creativity. Therefore, in order to develop creativity through cartoon expression learning, systematic research should be performed for extracting the relative emotional intelligence factors.

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Interpersonal Skills Caused by Emotional Intelligence and Ego Resilience of Students Majoring in Dental Hygiene (치위생(학)과 학생의 감성지능과 자아탄력성이 대인관계능력에 미치는 영향)

  • Han, Ji-Hyoung;Kim, Ki-Eun
    • Journal of dental hygiene science
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    • v.15 no.6
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    • pp.746-752
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    • 2015
  • Four hundreds and eighty-seven dental hygiene students were selected and a questionnaire survey was carried out to find out how emotional intelligence and ego resiliency affect interpersonal skills so that this can be the basis to enhance their interpersonal skills. PASW statistics 18.0 was used for analysis, results are as follows: It was statistically significant that students with higher emotional intelligence and ego resiliency and good interpersonal skills answered that they had high economic standard of living (p<0.001, p<0.05). Students raised by parents showed high emotional intelligence and ego resiliency (p<0.05), same result was shown among religious students too (p<0.05). Students with high ego resiliency showed better interpersonal skills (p<0.001), and ego resiliency influenced more on interpersonal skills than emotional intelligence. Therefore, curriculum to develop emotional intelligence and ego resiliency of dental hygiene students to improve their interpersonal skills which is one of the core competences of dental hygienist needs to be planned in the course.

The Impact of the Emotional Intelligence of Elementary School Students by Using Smart Devices (스마트기기 사용이 초등학생의 감성지능에 미치는 영향)

  • Kwon, Mee-Rhan
    • The Journal of The Institute of Internet, Broadcasting and Communication
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    • v.13 no.1
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    • pp.95-99
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    • 2013
  • This study empirically analyzed between the use hours and the emotional intelligence of elementary school students and also, analyzed between the exercise time and the emotional intelligence of elementary school students. As a result of the regression analysis, the smart devices using time of elementary school students impact on the emotional intelligence of elementary school students. We also concluded there is no relationship between the exercise time and emotional intelligence of elementary school in the regression analysis. It seems that additional research is needed, existing studies and obtained different results for sports activities and emotional intelligence in the future.

Differences in Smartphone Addiction and Communcation Ability according to Emotional Intelligence in Nursing Students (간호대학생의 감성지능 수준에 따른 스마트폰 중독과 의사소통능력의 차이)

  • Lee, Oi Sun;Gu, Hye Ja
    • Journal of Digital Convergence
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    • v.16 no.3
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    • pp.375-383
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    • 2018
  • The purpose of this study is to identify differences in Smartphone adiction and communcation ablity according to the degree of emotional intelligence in nursing students. Subjects were 228 associate nursing students from the population that atttend 2 university in B and C city. The data were collected using self-report questionnaire from November 28 to December 16, 2016. Data were analyzed by frequencies, Independent t-test, ANOVA, Pearson's correlation using SPSS Win 23.0. Emotional intelligence level were no significantly correlation with smartphone adiction. But the subscales of emotional intelligence(use of emotionals and regulator of emotionals) were a negative correlation smartphone addiction in nursing students. The higher the level of use of emotionals and regulator of emotionals, the lower the smartphone adiction. Emotional intelligence level were positive correlation with communcation ablity in nursing students. The higher the level of emotional intelligence, the higher the communication ability. Therefore, To reduce smartphone adiction and to increase communcation ablity of nursing students, it is necessary to develop and test the program for increase emotional intelligence level of nursing students.

Social Intelligence (SI) and Emotional Intelligence (EI) as Predictors of Job Engagement and Organizational Commitment in Deluxe Hotel (특급 호텔 종사원의 사회지능과 감성지능이 직무열의 및 조직몰입에 미치는 영향)

  • Jung, Hyo Sun;Yoon, Hye Hyun
    • Culinary science and hospitality research
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    • v.21 no.1
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    • pp.58-76
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    • 2015
  • This study explores the influence of social intelligence (SI) and emotional intelligence (EI) on employees' job engagement and organizational commitment in deluxe (five-star) hotels in Korea, and seeks to analyze the mediating effects of employees' job engagement on the relationship between SI, EI, and employees' commitment. The sample for the survey was collected from 419 F & B employees. The results of structural equation modeling show that employees' SI had a positive effect on job engagement and organizational commitment. EI also had a positive effect on job engagement but not on organizational commitment. In addition, the findings demonstrate that employees' job engagement mediated the effect of EI on organizational commitment. SI and EI are crucial requirements among hotel employees who depend on cooperation between colleagues.

Factors affecting clinical dental hygienist emotional intelligence on burnout (임상치과위생사의 감성지능이 소진에 영향을 미치는 요인)

  • Kim, Young-Im
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.8
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    • pp.410-416
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    • 2018
  • The purpose of this study was to investigate the factors affecting the exhaustion of emotional intelligence of clinical dental hygienist and to improve the quality of customer service and effective management of clinical dental hygienist. The results of the study were as follows: 394 clinical dental hygienists working in Jeollabukdo from February 6 to May 31, 2017. Clinical dental hygienist's emotional intelligence showed a significant negative correlation with burnout(r=-.623, p<.001). Self emotion appraisal, others' emotion appraisal, and use of emotion were found to be related factors to exhaustion of clinical dental hygienist..Based on the results of this study, it would be necessary to develop programs to improve the emotional intelligence of clinical dental hygienists, to reduce burnout and to improve the work efficiency of clinical dental hygienists.

The Effect of Emotional Intelligence on Job Satisfaction and Organizational Commitment of Dietitians in Elementary Schools (초등학교 영양사의 감성지능이 직무만족과 조직몰입에 미치는 영향)

  • Ahn, Sun-Choung
    • Culinary science and hospitality research
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    • v.19 no.4
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    • pp.307-320
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    • 2013
  • The purpose of this study is to investigate the effect of emotional intelligence on job satisfaction and organizational commitment of dietitians in elementary schools. The correlation analysis was conducted in order to examine the relationship among emotional intelligence, job satisfaction and organizational commitment. Multiple regression analysis was conducted to determine the impact of dietitians' emotional intelligence on job satisfaction and organizational commitment. The analysis results are as follows. Emotional intelligence showed a statistically significantly positive correlation with job satisfaction and organizational commitment. Especially, emotional perception and emotional intelligence had a correlation coefficient of 0.774, the highest but emotional management and organizational commitment had a correlation efficient of 0.254, the lowest. As for the effect of dietitians' emotional intelligence on job satisfaction and organizational commitment, emotional thinking promotion gave a statistically significantly positive impact on dietitians' organizational commitment. As dietitians' emotional function of thought and emotional management got higher, their job satisfaction got higher. As dietitians' emotional function of thought got higher, their organizational commitment got higher as well. These results recommend that development of an emotional intelligence promotion program to effectively control factors related to dietitians' emotional intelligence is necessary to enhance their job satisfaction and organization commitment in the future.

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A Study on Influence of Foodservice Managers' Emotional Intelligence on Job Attitude and Organizational Performance (급식관리자의 개인적 감성지능이 직무태도 및 조직성과에 미치는 영향)

  • Jung, Hyun-Young;Kim, Hyun-Ah
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.39 no.12
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    • pp.1880-1892
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    • 2010
  • The purposes of this study were to: a) provide evidence concerning the effects of emotional intelligence on job outcomes, b) examine the impacts of emotional intelligence on employee-related variables such as 'job satisfaction', 'organizational commitment', 'organizational performance', and 'turnover intention' c) identify the conceptual framework underlying emotional intelligence. A survey was conducted to collect data from foodservice managers (N=231). Statistical analyses were completed using SPSS Win (16.0) for descriptive analysis, reliability analysis, factor analysis, t-test, correlation analysis, cluster analysis and AMOS (16.0) for confirmatory factor analysis and structural equation modeling. The concept of emotional intelligence (EI) has been on the radar screens of many leaders and managers over the last several decades. The emotional intelligence is generally accepted to be a combination of emotional and interpersonal competencies that influence behavior, thinking and interaction with others. The main results of this study were as follows. The four EI (Emotional Intelligence) dimensions correlated significantly with age. The means of job satisfaction score were above the midpoint (3.04 point) scale. The organizational commitment score was above the midpoint (3.41 point) scale and was higher at 'loyalty' factor than 'commitment' factor. The means of organizational performance score were above the midpoint (3.34) scale. The correlations among the four EI (emotional intelligence) factors were significant with job satisfaction; organizational commitment, organizational performance and turnover intention. The test of hypothesis using structural equation modeling found that emotional intelligence produced positive effects on job attitude and job performance. Emotional intelligence enhanced organizational commitment, and in turn, managers' attitude produced positive effects on organizational performance; emotional intelligence also had a direct impact on organizational performance. This study has identified the effect of emotional intelligence on organizational performance and attitudes toward one's job.

The Effect of Meta cognition and Emotional Intelligence on Character Development Efficacy of Pre-Service Early childhood teachers (예비유아교사의 메타인지, 감성지능이 인성개발효능감에 미치는 영향)

  • Ma, Ji-Sun;Lee, Sun-Chai
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.1
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    • pp.417-424
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    • 2017
  • This study investigated the relationship between pre-service early childhood teacher's metacognition and emotional intelligence on character development efficacy. The subjects were 218 pre-service early childhood teachers at university. A questionnaire, which required self-reporting by these teachers, was used to investigate the effect of their metacognition and emotional intelligence on character development efficacy. The data were analyzed by Pearson's correlation and stepwise regression. The study results were as follows. First, metacognition and emotional intelligence exerted an effect on the character development efficacy of pre-service early childhood teachers. Second, there were significant positive correlations between the metacognition and character development efficacy of the teachers. Third, there were significant positive correlations between the emotional intelligence and character development efficacy of the teachers. Fourth, emotional comprehension of others, emotional comprehension of own, error correction, and emotional activity were meaningful and influential variables on the teachers' self-leadership. These results increased the perception for the development of pre-service early childhood teacher curriculum about character development efficacy, metacognition and emotional intelligence of pre-service early childhood teachers.