Causality between Negative Cognition of Culture and Job Satisfaction : Mediation of Job Demand and Moderation of Self-Efficacy

철도관제사의 부정적 문화인식과 직무만족의 관계 : 직무요구의 매개효과와 자기효능감의 조절효과

  • Park, Sang-Soo (Department of Smart Rail System Korea National University of Transportation) ;
  • Kim, Jae-Moon (Department of Smart Rail System Korea National University of Transportation) ;
  • Kim, Jae-Young (Department of Smart Rail System Korea National University of Transportation)
  • 박상수 (한국교통대학교 SMART철도시스템학과) ;
  • 김재문 (한국교통대학교 SMART철도시스템학과) ;
  • 김재영 (한국교통대학교 SMART철도시스템학과)
  • Received : 2022.04.25
  • Accepted : 2022.06.14
  • Published : 2022.06.30


This study examined the effect of railway traffic controllers' negative perception of organizational culture on their job demand and job satisfaction in relation to the moderating effect of self-efficacy. Results showed that the aggressive/defensive culture based on power and competition, had a positive (+) effect on job demand and job satisfaction. On the other hand, in the conditional process model in which self-efficacy affects the relationship between organizational culture, job demand, and job satisfaction, self-efficacy played a significant role in lowering the level of job demand, and it contributed to the increase of job satisfaction through a mediating effect. This results suggest the needs for lowering the level of job demand by changing the present aggressive/defensive organizational culture into the constructive one. And also, much consideration for maintaining the level of their self-efficacy should be spent.



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