Analysis of Delivery Characteristics and Risk Perception according to Accident Experience of Platform-based Motorcycle Delivery Riders

플랫폼 기반 이륜차 배달 라이더의 사고경험에 따른 배달특성과 위험도 인식 분석

  • Moon, Byungdoo (Department of Industrial Engineering, University of Ulsan) ;
  • Lee, Sudong (Department of Industrial Engineering, University of Ulsan) ;
  • Jung, Kihyo (Department of Industrial Engineering, University of Ulsan)
  • 문병두 (울산대학교 산업경영공학과) ;
  • 이수동 (울산대학교 산업경영공학과) ;
  • 정기효 (울산대학교 산업경영공학과)
  • Received : 2022.05.30
  • Accepted : 2022.06.23
  • Published : 2022.06.30


The food delivery platform labor market has been continuing to grow rapidly in Korea, which resulted in traffic accident increases of delivery riders. To prevent traffic accidents while delivery, this study conducted a survey for 462 delivery riders and analyzed the statistical relationships of delivery characteristics and risk perception with delivery accidents. The results of this study revealed that riders with young age (20s: 46.6%) and/or low delivery experience (less than 1 year: 50.6%) had significantly higher proportion of accident experience than other age groups (over 40s: 36.2%) and high delivery experience (more than 2 years: 36.4%). In addition, side job riders (61.5%) showed significantly higher proportion of accident experience than main job riders (39.1%). The riders with accident experience had more number of deliveries per hour (weekday: 3.56, weekend: 3.91) than the riders without accident experience (weekday: 3.29, weekend: 3.68). Lastly, the riders with accident experience rated significantly higher perceived level of risk on weather, violation of traffic laws, uninspected motorcycle, receiving calls while driving, missing safety training, missing personal protective equipment than the riders without accident experience. This study suggested four aspects based on the study results to prevent traffic accidents for delivery riders.



이 성과는 정부(과학기술정보통신부)의 재원으로 한국연구재단의 지원을 받아 수행된 연구임(No. 2022R1A2C1003282).


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