Convergent Relationship between Job Satisfaction, Emotional Labor, Turnover Intention of Dental Hygiene by Gender

성별에 따른 치과위생사의 직무만족 감정노동 이직의도와의 융합적 관련성

  • Received : 2020.07.13
  • Accepted : 2020.09.20
  • Published : 2020.09.28


This study conducted a self-written questionnaire survey on the correlation between job satisfaction, emotional labor, and turnover intention of dental hygienists according to the gender of dental medical institutions. Job satisfaction was high smoking cessation, emotional labor was low age. Turnover intention was low in over 35 years old, number of employees was 11-20, was high in smoking. For women, job satisfaction was high 10 years experience, university, 20 employees. Emotional labor was low age, drinking. Intention to turnover was high in college, single, drinking. Men's emotional labor was 0.22 times less than women's, but their turnover intention was 3.9 times higher. The number of employees was 2.7 times higher than 10 employees. Therefore, efforts to raise job satisfaction and reduce emotional labor and turnover intentions should be made systematically in consideration of gender differences.


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