A Study on the Measurement of Monetary Value for Service Quality of Construction Technology Information

건설기술정보 서비스 품질에 대한 금전적 가치 측정에 관한 연구

Kim, Nam-Gon;Jeong, Seong-Yun

  • Received : 2019.04.15
  • Accepted : 2019.05.21
  • Published : 2019.05.31


The Korea Institute of Civil Engineering and Building Technology provides the documents and information on the construction technology through the Construction Technology Digital Library System to enhance the technological competitiveness of the construction engineers. The purpose of this study is to measure the monetary value of information service quality in order to improve the documents and information service quality provided by this system. For this purpose, a questionnaire model was designed to apply the DBDC- CVM. We surveyed the members of 300 this systems for the amount of information that they are willing to pay to maximize the quality of information service. The correlation between the dependent variable and the explanatory variables was analyzed with the basic statistics of the survey results. The independent variables affecting the dependent variable are statistically significant. The logit model is used to estimate the monetary value of individual respondents who are willing to pay for information service quality. In previous research, we measured the use value of information service. On the other hand, this study shows that the measurement of value based on information service quality is different from previous research.


Construction Technology Information;Digital Library System;Information Service Quality;Contingent Valuation Method, CVM;Willingness To Pay


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Grant : 19 건설사업정보화 사업기획 및 관리

Supported by : 한국건설기술연구원