A Exploratory Study on the Role of Fatigues of the Relationship between Interpersonal Communication Motives and Loneliness in Mobile Environment

모바일 환경에서 대인간 의사소통 동기와 외로움 간의 관계에서 피로감의 역할에 대한 연구

  • Received : 2018.12.31
  • Accepted : 2019.04.20
  • Published : 2019.05.28


The aim of this study is to investigate the relationship between communication motive, fatigue and loneliness in mobile environment. According to previous research, the most important communication motive in mobile environment is pleasure. Therefore, pleasure was selected as a representative communication motive. To do this, we collected data for empirical analysis from mobile messenger users using questionnaire. We found that pleasure has a negative effect on loneliness. Second, pleasure has a negative effect on connection, function, and focus. On the other hand, pleasure has no effect on delivery and relationship fatigue. Finally, function and focus have a positive effect on loneliness. On the other hand, connection, delivery, and relationship fatigue have no effect on loneliness. As a result of the research, it is possible to reduce the function and focus fatigue due to the use of the mobile messenger by adding the functions that cause the enjoyment of using the messenger. In addition, the addition of fun-inducing features can also reduce loneliness caused by the use of mobile messenger. Future research will also need to identify factors that may reduce connection and relationship fatigue.

본 연구의 목적은 모바일 환경에서 의사소통 동기와 피로감과 외로움 간의 관계를 규명하는 것이다. 선행연구에 따르면 모바일 환경에서 가장 중요한 의사소통 동기는 즐거움이다. 따라서 즐거움을 대표적 동기로 선정했다. 이를 위해 설문기법을 사용하여 모바일 메신저 사용자들로부터 실증분석에 필요한 데이터를 수집했다. 분석결과 즐거움은 외로움에 부정적 영향을 미치는 것으로 나타났다. 둘째, 즐거움은 피로감의 유형인 연결, 기능, 집중에 부정적 영향을 미치는 것으로 나타났다. 반면에, 즐거움은 전달과 관계 피로감에는 아무런 영향도 미치지 않는 것으로 나타났다. 마지막으로 피로감 중 기능과 집중은 외로움에 긍정적 영향을 미치는 것으로 나타났다. 반면에 연결, 전달, 관계 피로감은 외로움에 아무런 영향도 미치지 않는 것으로 나타났다. 연구 결과 메신저 사용의 즐거움을 유발하는 기능들을 추가할 경우 모바일 메신저 사용으로 인한 기능 및 집중 피로감을 감소시킬 수 있다. 뿐만 아니라 즐거움을 유발하는 기능의 추가는 모바일 메신저 사용으로 인해 유발되는 외로움도 감소시킬 수 있다. 향후 연구는 연결 및 관계 피로감을 감소시킬 수 있는 요인을 규명하는 연구도 필요할 것으로 판단된다.


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Fig. 1. Research Model

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Fig. 2. Research Results

Table 1. Demographic Information of Respondents

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Table 2. Exploratory Factor Analysis

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Table 3. Cross-loading Analysis

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Table 4. Correlation Analysis

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Table 5. Normality Tests

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Table 6. Research Results

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