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The effects of Emotional Labor, Resilience, and Nursing Work Environment on Turnover Intentions of Comprehensive Nursing Care Medical Service Nurses

간호간병통합서비스병동 간호사의 감정노동, 회복탄력성, 간호근무환경이 이직의도에 미치는 영향

  • Received : 2018.12.20
  • Accepted : 2019.03.20
  • Published : 2019.03.28

Abstract

The purpose of this study was to examine the effect of emotional labor, resilience, nursing work environment on turnover intentions of comprehensive nursing care medical service ward nurses. The data were collected from 186 subjects using a structured self-report questionnaires and analyzed using SPSS WIN Version 22.0. The mean score of emotional labor, resilience, nursing work environment, and turnover intentions were 3.66, 3.52, 2.62, and 3.82. Turnover intentions had significant correlation with emotional labor, resilience and nursing work environment. The influencing factors on turnover intentions were sex, emotional labor, resilience and nursing work environment of comprehensive nursing care medical service ward nurses. These result indicates that in order to reduce the turnover intentions of comprehensive nursing care medical service ward nurses, it is necessary to develop and apply an intervention programs considering sex, emotional labor, resilience, and nursing work environment.

Table 1. Differences in Turnover Intentions based on General Characteristics

DJTJBT_2019_v17n3_281_t0001.png 이미지

Table 2. Emotional Labor, Resilience, Work Environment, and Turnover Intentions

DJTJBT_2019_v17n3_281_t0002.png 이미지

Table 3. Correlations among Emotional Labor, Resilience, Work Environment, Turnover Intentions

DJTJBT_2019_v17n3_281_t0003.png 이미지

Table 4. The Affecting Factors on Turnover Intentions

DJTJBT_2019_v17n3_281_t0004.png 이미지

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