Factors Influencing the Communication Behavior of nurses caring for people with Dementia: Focused on the compassionate competence and Burnout

치매대상자를 돌보는 간호사의 의사소통행위 영향요인: 공감역량과 소진을 중심으로

  • Lee, Jihye (College of Nursing, Chungnam National University) ;
  • Gang, Moonhee (College of Nursing, Chungnam National University)
  • Received : 2018.07.26
  • Accepted : 2018.10.05
  • Published : 2018.10.31


The purpose of this study was to investigate the influence of nurse's compassionate competence and burnout on their communication behavior with dementia patients. The subjects of this study were 190 nurses who were taking care of patients with dementia at long-term care hospitals and who agreed with the survey. The collected data were analyzed by descriptive statistics, t-test, ANOVA, Pearson Correlation Coefficient, and multiple regression. The communication behavior of nurses caring for dementia patients was found to have a significant correlation with compassionate competence and burnout. Multiple regression analysis showed that nurses' compassionate competence and burnout affected communication behavior, and the total explanatory power was 31%. It is suggested that the results of this study can be used as basic data for developing programs to improve communication behavior with patients with dementia.


Compassionate competence;Burnout;Communication behavior;Dementia;Nurse


Supported by : 충남대학교


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