The Study on the Satisfaction of the Education programs: Focus on Adult Learner at the Lifelong Education Institutes of University

대학부설 평생교육원의 교육만족도와 영향요인에 관한 연구

  • 최영준 (단국대학교 교양교육대학) ;
  • 박금주 (단국대학교 교수학습개발센터)
  • Received : 2018.07.26
  • Accepted : 2018.10.05
  • Published : 2018.10.31


This study was conducted to survey 1,067 adult learners who are attending lifelong education center in universities in Seoul, Gyeonggi-do, and Chungcheongnam-do in order to understand educational satisfaction and its effects factors. Educational satisfaction is composed the following factors: overall satisfaction, instructor, education contents, education methods, educational facilities and environment, and staff service. Also, we had a conditional factor in educational satisfaction for this survey; for example, the analysis of correlation at the education satisfaction variables between age, region, and gender. The key study results are as follows. First, the overall educational satisfaction was higher than the level of averages in the lifelong institute of the universities. Second, the highest factor was the satisfaction at the adult learners which is instructors in their curriculums among various factors; however, the staff service was the lowest. The third, the main variables influencing educational satisfaction were instructors, education contents, and facilities and environments of the institutes. To be specific, the explanatory power of these three variables was about 36 percent of the total effects on the satisfaction of education. Therefore, the implication for managing the lifelong education institutes for the adult learners are that the institutes and universities should have a priority in these areas: instructors, education contents, and facilities and environments.


adult learner;life-long education institute;satisfaction of the education;life-long education;variables


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