Emotional Labor of Infant Teachers Contributed to The Turnover Intention ; The Mediating Effect of Job Stress

영유아 교사의 감정노동이 이직의도에 미치는 영향 : 직무스트레스의 매개효과

  • 허윤석 (고려대학교 대학원 사회복지학과)
  • Received : 2018.06.26
  • Accepted : 2018.09.20
  • Published : 2018.09.28


This study aims to confirm whether both the emotional labour and job stress contribute to the turnover intention of infant teacher. The correlation analysis and parametric analysis were sequentially performed for our study. Analyzed results showed that the emotional labour was related to the job stress and turnover. Also, a statistical significance between the job stress and turnover intention was observed. Besides, the job stress partially mediated the relation between the emotional labour and turnover intention. Nsidering that the emotional labor of teacher caring or lived with infants occurred inevitably, our study proposed three approaches to reduce the job stress that partially mediated relation between the emotional labour and turnover intention. Generally, the infant teacher with excellent qualification produced the good education. Therefore, we suggested that the it was necessary that a work environment had been improved and working motivation was ameliorated to employ the infant teacher with excellent qualification.


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