Analysis of the complaints and policy of the Ministry of Employment and Labor using the R program

R을 이용한 고용노동부 민원·정책 연관분석

  • Sung, Bo-Kyoung (Dept. Of Smart Convergence Consulting, Hansung University) ;
  • You, Yen-Yoo (Division Of Smart Management Engineering, Hansung University)
  • 성보경 (한성대학교 스마트융합컨설팅학과) ;
  • 유연우 (한성대학교 스마트융합컨설팅학과)
  • Received : 2018.05.10
  • Accepted : 2018.07.20
  • Published : 2018.07.28


This study is based on the opinions of the Ministry of Employment and Labor and the Policy Bulletin of the National Intelligence Service ( The data were visualized, frequency analysis and correlation analysis using the R program Big Data method, and the analysis was conducted by analyzing the public opinion on civil affairs and policies such as industrial relations, industrial safety, wage policy, The results of this study are as follows: First, disagreement of wage concept and labor - management conflict were found as complaints factor due to complex wage structure in Korea and lack of awareness among labor and management Second, And there are various complaints caused by the economic panic of the workers etc. Third, in the absence of safety awareness of small business sites An industrial disaster is constantly occurring, and institutional support for work-family connection is lacking.


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