An Analysis of the Factors Influencing the Satisfaction and Intention of Job Information Websites

취업정보 웹사이트의 만족도와 이용의도에 미치는 영향요인 분석

  • 장로사 (동원대학교 문헌정보데이터관리과) ;
  • 김성희 (중앙대학교 사회과학대학 문헌정보학과)
  • Received : 2018.05.24
  • Accepted : 2018.06.21
  • Published : 2018.06.30


This study defined the influence of the quality of job information websites and of user characteristic factors on the user satisfaction and on the intention of the use thereof based on the technical acceptance model to activate research on job information or job information websites in the category of Library and Information Science, amid studies on the Fourth Industrial Revolution in various disciplines emerging. 230 users experienced in job information websites were surveyed. The surveyed data were analyzed by applying the structural equation model. The results are as follows. Accuracy, security, self-efficacy, the perceived easiness of use had a positive effect on the perceived usefulness. Up-to-dateness, self-efficacy, individual innovation had a significant effect on the perceived easiness of use. The perceived usefulness and the perceived easiness of use had a positive effect on user satisfaction, and the user satisfaction had a significant effect on the intention of use.


Job Information Website;Satisfaction;Intention;Technology Acceptance Model;Website Quality;User Characteristic;Fourth Industrial Revolution


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