DOI QR코드

DOI QR Code

The Effects of the Co-innovation with Suppliers through IT on the Product and Process Innovations in Manufacturing Firms

정보 기술을 이용한 공급 기업과의 공동 혁신이 제조기업 제품 및 과정 혁신에 미치는 영향

  • Received : 2017.11.30
  • Accepted : 2018.03.15
  • Published : 2018.03.31

Abstract

Purpose This study empirically investigated the impact of information technology(IT) capability on the co-innovation with suppliers and the effects of the co-innovation with suppliers on the product and process innovations in manufacturing firms. We demonstrated that IT promotes innovations trough the sharing of knowledge with suppliers. Design/methodology/approach The empirical data were collected through post-survey. 97 valid survey data were finally collected. With a multiple-regression analysis, we confirmed the influence relationships among critical variables. Findings In the empirical results, it was found that IT integration positively and significantly influences the amount of inter-organizational information exchange with suppliers. The results showed that the inter-organizational information flow with suppliers has a positive and significant impact on the inter-organizational learning with suppliers. It was also observed that the inter-organizational learning with suppliers facilitates and promotes the co-innovation with suppliers. From these results, it is concluded that the co-innovation with suppliers is activated through the knowledge transfer or sharing caused by an inter-organizational information flow or learning. Finally, the positive effects of the co-innovation with suppliers on the product and process innovations were empirically confirmed. Thus, it is suggested that IT capability influences innovations through the co-innovation with suppliers caused by an inter-organizational information flow.

References

  1. 박소라, 강재정, "지식공유의 내재적 외재적 동기가 사회적 유대감과 만족감에 미치는 영향," 정보시스템 연구, 제25권, 제3호, 2016, pp. 91-116.
  2. 신택수, 이준용, "제조기업 실행공동체의 사회적 자본이 조직의 지식공유특성 및 개인혁신 활동에 미치는 영향," 정보시스템 연구, 제26권, 제3호, 2017, pp. 91-118.
  3. 이창수, 정대율, "환경 불확실성과 조직구조 간의 상호작용이 물류성과에 미치는 영향: 물류정보기술의 조절효과를 중심으로," 인터넷전자상거래 연구, 제17권, 제1호, 2017, pp. 137-153.
  4. 홍순구, 김현종, 최형림, "Co-creation을 위한 SNS 플랫폼의 개념 모델," 한국산업정보학회논문지, 제17권, 제3호, 2012, pp. 95-104. https://doi.org/10.9723/jksiis.2012.17.3.095
  5. Abrell, T., Pihlajamaa, M., Kanto, L., Brocke, J., and Uebernickel, F., "The Role of Users and Customers in Digital Innovation: Insights from B2B Manufacturing Firms," Information and Management, Vol.53, 2016, pp. 324-335. https://doi.org/10.1016/j.im.2015.12.005
  6. Barr, P.S., Stimpert, J.L., and Huff, A.S., "Cognitive Change, Strategic Action, and Organizational Renewal," Strategic Management Journal, Vol.13, No.1, 1992, pp. 15-36. https://doi.org/10.1002/smj.4250131004
  7. Bisbe, J., and Otley, D.T., "The Effects of Interactive Use of Management Control Systems on Product Innovation," Accounting, Organizations and Society, Vol.29, No.8, 2004, pp. 707-737.
  8. Caloghirou, Y., Kastelli, I., and Tsakanikas, A., "Internal Capabilities and External Knowledge Sources: Complements or Substitutes for Innovative Performance?," Technovation, Vol.24, 2004, pp. 29-39. https://doi.org/10.1016/S0166-4972(02)00051-2
  9. Chatterjee, S., Moody, G., Lowry, B., Chakraborty, S., and Hardin, A., "Strategic Relevance of Organizational Virtues Enabled by Information Technology in Organizational Innovation," Journal of Management Information Systems, Vol.32, No.3, 2015, pp. 158-196. https://doi.org/10.1080/07421222.2015.1099180
  10. Chen, Y., Wang, Y., Nevo, S., Benitez-Amado, J., and Kou, G., "IT Capabilities and Product Innovation Performance: The Roles of Corporate Entrepreneurship and Competitive Intensity," Information and Management, Vol.52, 2015, pp. 643-657. https://doi.org/10.1016/j.im.2015.05.003
  11. Cheng, J., "Inter-organizational Relationships and Information Sharing in Supply Chains," International Journal of Information Management, Vol.31, 2011, pp. 374-384. https://doi.org/10.1016/j.ijinfomgt.2010.09.004
  12. Cohen, M., and Levinthal, A., "Absorptive Capacity: A New Perspective on Learning and Innovation," Administrative Science Quarterly, Vol.35, No.1, 1990, pp. 128-152. https://doi.org/10.2307/2393553
  13. Costa, E., Soares, L., and Sousa, P., "Information, Knowledge and Collaboration Management in the Internationalization of SMEs: A Systematic Literature Review," International Journal of Information Management, Vol.36, 2016, pp. 557-569. https://doi.org/10.1016/j.ijinfomgt.2016.03.007
  14. Cricelli, L., and Grimaldi, M., "Knowledgebased Inter-organizational Collaborations," Journal of Knowledge Management, Vol.14, No.3, 2010, pp. 348-358. https://doi.org/10.1108/13673271011050094
  15. Cui, T., Ye, H., Teo, H., and Li, J., "Information Technology and Open Innovation: A Strategic Alignment Perspective," Information and Management, Vol.52, 2015, pp. 348-358. https://doi.org/10.1016/j.im.2014.12.005
  16. Dodgson, M., Gann, D., and Salter, A., "The Role of Technology in the Shift towards Open Innovation: the Case of Procter & Gamble," R&D Management, Vol.36, No.3, 2006, pp. 333-346. https://doi.org/10.1111/j.1467-9310.2006.00429.x
  17. Enkel, E., Gassmann, O., and Chesbrough, H., "Open R&D and Open Innovation: Exploring the Phenomenon," R&D Management, Vol.39, No.4, 2009, pp. 311-316. https://doi.org/10.1111/j.1467-9310.2009.00570.x
  18. Esterhuizen, D., Schutte, C.S.L., and Toit, D., "Knowledge Creation Processes as Critical Enablers for Innovation," International Journal of Information Management, Vol.32, 2012, pp. 354-364. https://doi.org/10.1016/j.ijinfomgt.2011.11.013
  19. Fichter, K., "Innovation Communities: the Role of Networks of Promotors in Open Innovation," R&D Management, Vol.39, No.4, 2009, pp. 357-371. https://doi.org/10.1111/j.1467-9310.2009.00562.x
  20. Fink, L., and Neumann, S., "Exploring the Perceived Business Value of the Flexibility Enabled by Information Technology Infrastructure," Information and Management, Vol.46, 2009, pp. 90-99. https://doi.org/10.1016/j.im.2008.11.007
  21. Gluch, P., Gustafsson, M., and Thuvander, L., "An Absorptive capacity Model for Green Innovation and Performance in the Construction Industry," Construction Management and Economics, Vol.27, 2009, pp. 451-464. https://doi.org/10.1080/01446190902896645
  22. Holmes, S., and Smart, P., "Exploring Open Innovation Practice in Firm-nonprofit Engagements: A Corporate Social Responsibility Perspective," R&D Management, Vol.39, No.4, 2009, pp. 394-409. https://doi.org/10.1111/j.1467-9310.2009.00569.x
  23. Huo, B., Zhang, C., and Zhao, X., "The Effect of IT and Relationship Commitment on Supply Chain Coordination: A Contingency and Configuration Approach," Information and Management, Vol.52, 2015, pp. 728-740. https://doi.org/10.1016/j.im.2015.06.007
  24. Iacono, M., Martinez, M., Mangia, G., and Galdiero, C., "Knowledge Creation and Inter-organizational Relationships: the Development of Innovation in the Railway Industry," Journal of Knowledge Management, Vol.16, No.2, 2012, pp. 604-616. https://doi.org/10.1108/13673271211246176
  25. Jantunen, A., "Knowledge Processing Capabilities and Innovative Performance: An Empirical Study," European Journal of Innovation Management, Vol.8, No.3, 2005, pp. 336-348. https://doi.org/10.1108/14601060510610199
  26. Joshi, D., Chi, L., Datta, A., and Han, S., "Changing the Competitive Landscape: Continuous Innovation through ITenabled Capabilities," Information Systems Research, Vol.21, No.3, 2010, pp. 472-495. https://doi.org/10.1287/isre.1100.0298
  27. Keupp, M., and Gassmann, O., "Determinants and Archetype Users of Open Innovation," R&D Management, Vol.39, No.4, 2009, pp. 331-341. https://doi.org/10.1111/j.1467-9310.2009.00563.x
  28. Kim, K., Umanath, S., Kim Y., Ahrens, F., and Kim, B., "Knowledge Complementarity and Knowledge Exchange in Supply Channel Relationships," International Journal of Information Management, Vol.32, 2012, pp. 35-49. https://doi.org/10.1016/j.ijinfomgt.2011.05.002
  29. Klein, R., and Rai, A., "Inter-firm Strategic Information Flows in Logistics Supply Chain Relationships," MIS Quarterly, Vol.33, No.4, 2009, pp. 735-762. https://doi.org/10.2307/20650325
  30. Liao, S., Wu, C., Hu, D., and Tsui, K., "Relationships Between Knowledge Acquisition, Absorptive Capacity and Innovation Capability: An Empirical Study on Taiwan's Financial and Manufacturing Industries," Journal of Information Science, Vol.36, No.1, 2010, pp. 19-35. https://doi.org/10.1177/0165551509340362
  31. Lichtenthaler, U., "Outbound Open Innovation and Its Effect on Firm Performance: Examining Environmental Influences," R&D Management, Vol.39, 2009, pp. 317-330. https://doi.org/10.1111/j.1467-9310.2009.00561.x
  32. Lopez-Nicolas, C., and Soto-Acosta, P., "Analyzing ICT Adoption and Use Effects on Knowledge Creation: An Empirical Investigation in SMEs," International Journal of Information Management, Vol.30, 2010, pp. 521-528. https://doi.org/10.1016/j.ijinfomgt.2010.03.004
  33. Lyytinen, K., Yoo, Y., and Boland R., "Digital Product Innovation within Four Classes of Innovation Networks," Information Systems Journal, Vol.26, 2016, pp. 47-75. https://doi.org/10.1111/isj.12093
  34. Malhotra, A., Gosain, S., and Sawy, A., "Absorptive Capacity Configurations in Supply Chains: Gearing for Partnerenabled Market Knowledge Creation," MIS Quarterly, Vol.29, No.1, 2005, pp. 145-187. https://doi.org/10.2307/25148671
  35. Neyer, A., Bullinger, C., and Moeslein, M., "Integrating Inside and Outside Innovators: a Sociotechnical Systems Persoective," R&D Management, Vol.39, No.4, 2009, pp. 410-419. https://doi.org/10.1111/j.1467-9310.2009.00566.x
  36. Nonaka, I., "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, Vol.5, No.1, 1994, pp. 14-37. https://doi.org/10.1287/orsc.5.1.14
  37. Park, Y., Kim, C., and Lee, J., "On the Characteristics of Innovative Firms in Korea: The Role of R&D and Innovation Type," International Journal of Innovation Management, Vol.3, 1999, pp. 111-131. https://doi.org/10.1142/S1363919699000062
  38. Peng, J., Quan, J., Zhang, G., and Dubinsky, J., "Mediation Effect of Business Process and Supply Chain Management Capabilities on the Impact of IT on Firm Performance: Evidence from Chinese Firms," International Journal of Information Management, Vol.36, 2016, pp. 89-96. https://doi.org/10.1016/j.ijinfomgt.2015.09.006
  39. Pichyangkul, C., Nuttavthisit, K., and Israsena, P., "Co-creation at the Front-end: A Systematic Process for Radical Innovation," International Journal of Innovation, Management and Technology, Vol.3, No.2, 2012, pp. 121-127.
  40. Pilav-Velic, A., and Marjanovic, O., "Integrating Open Innovation and Business Process Innovation: Insights from a Large-scale Study on a Transition Economy," Information and Management, Vol.53, 2016, pp. 398-408. https://doi.org/10.1016/j.im.2015.12.004
  41. Quaddus, M., and Hofmeyer, G., "An Investigation into the Factors Influencing the Adoption of B2B Trading Exchanges in Small Businesses", European Journal of Information Systems, Vol.16, 2007, pp. 202-215. https://doi.org/10.1057/palgrave.ejis.3000671
  42. Rai, A., and Tang, X., "Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Inter-organizational Relationship Portfolios," Information Systems Research, Vol.21, No.3, 2010, pp. 516-542. https://doi.org/10.1287/isre.1100.0299
  43. Rehm, S., Goel, L., and Junglas, I., "Information Management for Innovation Networks-an Empirical Study on the "Who, What and How" in Networked Innovation," International Journal of Information Management, Vol.36, 2016, pp. 348-359. https://doi.org/10.1016/j.ijinfomgt.2015.11.004
  44. Scott, E., "Facilitating Inter-organizational Learning with Information Technology," Journal of Management Information Systems, Vol.17, No.2, 2000, pp. 81-113.
  45. Sedera, D., Lokuge, S., Grover, V., Sarker, S., and Sarker, S., "Innovating with Enterprise Systems and Digital Platforms: A Contingent Resourcebased View," Information and Management, Vol.53, 2016, pp. 366-379. https://doi.org/10.1016/j.im.2016.01.001
  46. Siqueira, A., and Cosh, A., "Effects of Production Innovation and Organizational Capabilities on Competitive Advantage: Evidence from UK Small and Medium Manufacturing Enterprises," International Journal of Innovation Management, Vol.12, 2008, pp. 113-137. https://doi.org/10.1142/S1363919608001972
  47. Tushman, M., and Nadler, D., "Organizing for Innovation," California Management Review, Vol.28, 1986, pp. 74-94. https://doi.org/10.2307/41165203
  48. Vandenbosch, B., and Higgins, C., "Executive Support Systems and Learning: A Model and Empirical Test," Journal of Management Information Systems, Vol.12, No.1, 1995, pp. 99-130. https://doi.org/10.1080/07421222.1995.11518083
  49. Wong, Y.T., Peko, G., Sundaram, D., and Piramuthu, S., "Mobile Environment and Innovation Co-creation Processes & Ecosystems," Information and Management, Vol.53, 2016, pp. 336-344. https://doi.org/10.1016/j.im.2015.09.005
  50. Zhang, C., Xue, L., and Dhaliwal, J., "Alignment between the Depth and Breadth of Inter-organizational Systems Deployment and Their Impact on Firm Performance," Information and Management, Vol.53, 2016, pp. 79-90. https://doi.org/10.1016/j.im.2015.08.004
  51. Zhang, M., Ma, L., Su, J., and Zhang, W., "Do Suppliers Applaud Corporate Social Performance," Journal of Business Ethics, Vol.121, 2014, pp. 543-557. https://doi.org/10.1007/s10551-013-1735-x
  52. Zheng, S., Zhang, W., Wu, X., and Du, J., "Knowledge-based Dynamic Capabilities and Innovation in Networked Environments," Journal of Knowledge Management, Vol.15, No.6, 2011, pp. 1035-1051. https://doi.org/10.1108/13673271111179352
  53. Zhu, Z., Zhao, J., Tang, X., and Zhang, Y., "Leveraging E-business Process for Business Value: A Layered Structure Perspective," Information and Management, Vol.52, 2015, pp. 679-691. https://doi.org/10.1016/j.im.2015.05.004
  54. Yee, R.W.Y., Yeung, L., and Cheng, E., "The Impact of Employee Satisfaction on Quality and Profitability in Highcontact Service Industries," Journal of Operations Management, Vol.26, No.5, 2007, pp. 651-668. https://doi.org/10.1016/j.jom.2008.01.001
  55. Youn, S., Yang, M., Kim, H., and Hong, P., "Supply Chain Information Capabilities and Performance Outcomes: An Empirical Study of Korean Steel Suppliers," International Journal of Information Management, Vol.34, 2014, pp. 369-380. https://doi.org/10.1016/j.ijinfomgt.2014.01.008