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An Evaluation Model of IT Investment Effect

정보기술 투자 효과 평가방법에 관한 연구

  • Received : 2017.12.13
  • Accepted : 2018.02.20
  • Published : 2018.02.28

Abstract

Financial IT evaluation methods have been unable to satisfy firms' requirements. There has been a growing demand for more comprehensively and non-financially measuring the IT performance. We developed a process-based approach in evaluating impacts of IT on primary activities. In this research we proposed a model that uses the corporate objective of IT and strategic fitt as the core independent variables in measuring the IT effect. Based on the data collected from the management variables of the 125 companies located in Korea, the companies were classified into the 4 different groups according to their corporate objective for IT: un-oriented, operations oriented, market oriented and dual oriented. Through the empirical analysis, we were able to demonstrate that the management of the companies showing a higher orientation level perceives a better IT investment performance, and this shows that the corporate objective for IT serves as a useful index for measuring the IT investment effect. In this research, it was also demonstrated that the strategic alignment has a positive influence on perceiving the IT investment effect.

Keywords

Information Technology;Value Chain;Primary Activities;Strategic Alignment;Corporate Objective

Acknowledgement

Supported by : Cheongju University

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