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The Effects of Teacher Librarians' Images on the User Satisfaction of School Libraries

사서교사 이미지가 학교도서관 이용자 만족도에 미치는 영향에 관한 연구

  • 천희선 (연세대학교 교육대학원 사서교육) ;
  • 박지홍 (연세대학교 문헌정보학과)
  • Received : 2018.11.10
  • Accepted : 2018.12.10
  • Published : 2018.12.30

Abstract

The purpose of this study is to suggest how to activate the school library by examining how the users' perceive teacher librarians. For this purpose, questionnaires and in-depth interviews were conducted for students in 10 middle and high schools in Seoul and Gyeonggi. Analyses lead to these findings: the image types of teacher librarians were classified as professional image, active image, and simple-work image. Multiple regression analysis was used to examine the effect of teacher librarians images on school library user satisfaction. In order to enhance the teacher librarians images and school library user satisfaction, it is necessary to strive to cultivate the active attitude and professionalism of teacher librarians. Also, as the frequency of use is lower, the teacher librarians' images are viewed as simple work. Therefore, it is required to consider various reading events and reading education to raise the frequency of use. This study shows that the teacher librarians' images have a positive effect on school library users' satisfaction and suggests improvement plan for school library activation.

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<그림 1> 연구 모형

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<그림 2> 사서교사 이미지와 만족도 요인 간 영향 관계

<표 1> 사서교사 이미지에 대한 요인 분석

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<표 2> 학교도서관 만족도에 대한 요인 분석

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<표 3> 사서교사 이미지와 학교도서관 만족도 간 상관관계

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<표 4> 성별에 따른 사서교사 이미지 및 도서관 만족도

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<표 5> 급별에 따른 사서교사 이미지 및 도서관 만족도

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<표 6> 이용빈도에 따른 사서교사 이미지 및 도서관 만족도

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<표 7> 사서교사 이미지가 학교도서관 만족도에 미치는 영향

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<표 8> 사서교사 이미지와 학교도서관 만족도가 재이용의도에 미치는 영향

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<표 9> 사서교사 이미지, 만족도, 재이용의도가 추천의도에 미치는 영향

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<표 10> 가설검증결과 요약

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