The Influence of Worker's Stress and Anxiety on Work Commitment: Focused on Mediating Effect of Smartphone Addiction

직장인의 스트레스와 불안이 업무몰입에 미치는 영향 : 스마트폰 중독의 매개효과를 중심으로

  • Oh, Ye-Keun (Department of Social Welfare, Asia LIFE University) ;
  • Kim, Kyung-Eun (Department of Social Welfare, Asia LIFE University)
  • 오예근 (건신대학원대학교 사회복지학과) ;
  • 김경은 (건신대학원대학교 사회복지학과)
  • Received : 2017.07.09
  • Accepted : 2017.09.20
  • Published : 2017.09.28


The purposes of this study were to find smart-phone addiction how to mediate between worker's stress, anxiety and work commitment. The subject of survey was 329 workers in a public cooperation, and the data were analyzed by AMOS 18.0. The major findings were as follows; First, the higher the stress and anxiety, the more the direct effect on smartphone addiction. Second, smartphone addiction showed a significant negative relationship with work commitment. Third, smartphone addiction played a mediating role in the relationship between stress, anxiety, and work commitment. Workers with high levels of stress and anxiety were over-dependent on smartphones, which resulted in a decrease in work commitment. In order to prevent the problem of smartphone addiction of workers, it is necessary to prepare guidelines for correct use of smartphone in the workplace and service support should be provided according to the level of addiction. In addition, in order to improve work commitment, active support from the aspect of corporate welfare is needed to manage stress well. Finally, this study has a policy implication in that it reveals the route leading to smartphone addiction.


Worker;Smartphone addiction;Work commitment;Stress;Anxiety


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