A Study on the effect of Perceived Organizational Support to Organizational Citizenship Behavior in the convergence age - Mediating Effect of Organizational Commitment and Psychological Empowerment

융·복합 시대의 조직지원인식과 조직시민행동간 조직몰입과 심리적 임파워먼트의 매개효과

  • Kang, Eun-Gu (Dept. of Business School, Kumoh National Institute of Technology) ;
  • Lee, Sun-Kyu (Business School, Kumoh National Institute of Technology)
  • 강은구 (금오공과대학교 경영학과) ;
  • 이선규 (금오공과대학교 경영학과)
  • Received : 2017.07.10
  • Accepted : 2017.09.20
  • Published : 2017.09.28


To lead the Organizational Citizenship Behavior of organizational member's, It needs to change the psychological attitude of organizations through perception of organizational members who recognize the organization's support in the convergence age. Therefore, this study establishes the Perceived Organizational Support as an independent variable, and the Organizational Citizenship Behavior as an dependent variable. Also, we want to analyze the effects of psychological impowerment and organizational engagement, explaining the psychological conversion process of individuals. The result is following ; First, Perceived Organizational Support has significant effects of Organizational Commitment and Psychological Empowerment. Second, Organizational Commitment and Psychological Empowerment have shown significant implications for Organized Citizenship Behavior. In addition, Organizational Commitment and Psychological Empowerment have been shown to be partial mediation effect between Perceived Organizational Support and Organized Citizenship Behavior. These findings reveal the specific process of Organized Citizenship Behavior. It is expected to contribute to various measures that can cause to the extra-role behavior of the organizational member's.


Perceived Organizational Support;Organizational Citizenship Behavior;Organizational Commitment;Psychological Empowerment;Convergence Age


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