Client Experience Using Care Management - How to Access The Phenomenological Study of Giorgi -

사례관리를 이용한 클라이언트의 경험 연구 - Giorgi 현상학적 연구 접근 -

  • Received : 2017.03.31
  • Accepted : 2017.06.03
  • Published : 2017.08.31

Abstract

This study aims at introducing the subjective experiences of the users who have been involved in care management, and finding out the meaning and essence of services. Total 16 interviewees who have experienced case management participated in a focus interview. The analysis of raw data brought about total 408 meaning units. Then, through restructuring and summarizing, 122 units of central meaning were revealed. After classifying 23 topics were found. Then, after consistent phenomenological comparison among the 23 topics, 7 essential topics were discovered. Based on the results and discussion above, this Study would like to suggest : approach to integrated care management of family, the meaning of social worker as the partner of life, the object of care management is the change from isolated being to understand the each other.

References

  1. 권진숙.김상곤.김성경.김성천.김혜성.민소영.박선영.박지영.백은령.유명이.유서구.이기연.조미숙.조현순.황성철, 2012. 사례관리론 한국사례관리학회편, 서울: 학지사.
  2. 김용득, 2015, "지역사회 사례관리체계에서 공공과 민간의 역할, 이대로 괜찮은가: 경직된 실천과 파편적 제도", 한국사회복지행정학, 17(1): 241-266.
  3. 김이배, 2016, "읍면동 전달체계 속 사례관리와 권력역동 토론문", 한국사례관리학회 춘계학술대회 발표자료.
  4. 문재우.유연웅, 2013, "자원봉사활동이 건강과 삶의 만족도에 미치는 영향", 보건과 사회과학, 34: 87-107.
  5. 민소영, 2015, "한국의 사례관리 전개 과정과 쟁점 고찰", 사회복지행정학, 17(1): 213-239.
  6. 민소영, 2016, "읍면동 전달체계 속 사례관리와 권력역동", 한국사례관리학회 학술발표논문집, 44-63.
  7. 민지선, 2013, "지역중심의 통합사례관리와 개인정보보호", 한국사례관리학회 학술대회자료집, 12-19.
  8. 강기정, 2008, "조손가족의 가족기능강화를 위한 사례관리 시범사업 평가 및 정책방향". 한국가족복지학, 13(3): 111-128.
  9. 권진숙.박지영, 2009. 사례관리의 이론과 실제, 서울: 학지사.
  10. 박지영.김연수, 2013, "아동의 사례관리 참여를 통한 변화경험: 꿈으로 성장하는 아이들". 한국아동복지학, 44: 155-187.
  11. 우국희.김영숙.임효연, 2007, "지역사회복지관에서의 사례관리에 대한 사회복지사들의 주관적 경험과 인식", 사회복지정책, 30: 287-310.
  12. 오카다 신이치, 2011, 케어매니지먼트원론, 황재영 역, 서울: 노인연구정보센터.
  13. 이경은.김미정, 2013, "아동 사례관리의 가족개입 경험에 관한 연구", 한국아동복지학, 43: 65-94.
  14. 이기연.박현정, 2015, "저소득 한부모 가구주의 사례관리 서비스 이용 경험", 사회복지연구, 46(1): 59-83.
  15. 이남인, 2007, 현상학과 해석학, 서울: 서울대출판부.
  16. 이발래, 2013, "개인정보 보호에 대한 인권적 판단과 적용", 한국사례관리학회 학술대회자료집, 12-19.
  17. 정순둘, 2005, 사례관리실천의 이해: 한국적 경험, 서울: 학지사
  18. 정연정, 2014, "한국사례관리실천의 딜레마: 상이한 진단과 대안모색", 한국사회복지행정학, 16(1): 55-88.
  19. 최명민.정병오, 2015, "근대사회 사례관리의 계보학적 분석: 누구를 위한 사회복지실천인가?", 한국정신보건사회복지학회 학술발표논문집, 79-105.
  20. 함철호.이기연, 2011, "공공영역 사례관리자들의 경험에 관한 연구", 한국지역복지학, 38: 161-200.
  21. Bjorkman, T., Hansson, L., and Sandlund, M., 2002, "Outcome of case management based on the strengths model compared to standard care, a randomised controlled trial", Social Psychiatry and Psychiatric Epidemiology, 37(4): 147-152. https://doi.org/10.1007/s001270200008
  22. Chamberlain, R., and Rapp, C. A., 1991, "A decade of case management: A methodological review of outcome research", Community Mental Health Journal, 27(3): 171-188. https://doi.org/10.1007/BF00752419
  23. Congdon, D., 2010, "Evaluating the effectiveness of infant mental health enhanced case management for dependency population", Journal of Evidence-Based Social Work, 7: 481-487. https://doi.org/10.1080/15433714.2010.494977
  24. Garbutt, R. (2012). "Advocacy", 113-130, in Learning Disabilities: Toward Inclusion, edited by Atherton, H., and Crickmore, D., Churchill Livingstone Elsevier.
  25. Garbarino, S., and Holland, I., 2009, "Quantitative and Qualitative Methods in Impact Evaluation and Measuring Result", Issue Paper, Governance and Social Development Resource Center.
  26. Giorgi, A., 2004, Qualitative Research Methodology, Thousands Oak, CA: Sage.
  27. Grob, G. N., 1995, "The paradox of deinstitutionalization", Society, 32(5): 51-59. https://doi.org/10.1007/BF02693338
  28. Holloway, F., and Carson, J., 1998, "Intensive case management for the severely mentally ill controlled trial", British Journal of Psychiatry, 37: 2-13.
  29. Huxley, P., Evans, S., Burns, T., Fahy, T., and Green, J., 2001, "Quality of life outcome in a randomized controlled trial of case management", Social Psychiatry and Psychiatric Epidemiology, 36(5): 249-255. https://doi.org/10.1007/s001270170056
  30. King, R., Bas, J. L., and Spooner, D., 2000, "The impact of caseload on the personal efficacy of mental health case managers", Psychiatric Services, 51(3): 364-368. https://doi.org/10.1176/appi.ps.51.3.364
  31. Lincoln, Y. S., and Guba, E. G., 1985, Naturalistic Inquiry, Beverly Hills, California: Sage Publications.
  32. Minkman, M. N., Ligthart, S. A., and R. Huijsman., 2009, "Integrated dementia care in the Netherlands: A Multiple case study of case management programmes", Health and Social Care in the Community, 17(5): 485-494. https://doi.org/10.1111/j.1365-2524.2009.00850.x
  33. Moxley, D., 2012, "Case management", 269-296, in The Professional Practice of Rehabilitation Counseling, edited by Maki, D. R., and Tarvydas, V. M., New York: Springer.
  34. Oshima, I., Cho, N., and Takahashi, K., 2004, "Effective components of a nationwide case management program in Japan for individuals with severe mental illness", Community Mental Health Journal, 40(6): 525-537. https://doi.org/10.1007/s10597-004-6126-4
  35. Padgett, D. K., 1998, Qualitative Research in Social Work Research: Challenge and Rewards, CA: Sage.
  36. Porter, S., and Shortrail, S., 2009, "Stakeholders and perspectivism in qualitative policy evaluation: A realist reflection", Public Administration, 87(2): 259-273. https://doi.org/10.1111/j.1467-9299.2008.01735.x
  37. Rapp, C. A., and Goscha, R. J., 2004, "The principles of effective case management of mental health services", Psychiatric Rehabilitation Journal, 27(4): 319-333. https://doi.org/10.2975/27.2004.319.333
  38. Rainford, W. C., 2004, "Paternalistic regulation of woman: Exploring punitive sanctions in temporary assistance to needy families", Affilia, 19(3): 289-304. https://doi.org/10.1177/0886109904265785
  39. Reilly, S., Casrillo, M. C., Malouf, R., Hoe, J., Toot, S., Challis, D., and Orrell, M., 2015, "Case management approaches to home support for people with dementia", Cochrane Database of Systematic Reviews, 1(CD008345).
  40. Son, J., and Wilson, J., 2012, "Using normative theory to explain the effect of religion and education on volunteering", Sociological Perspectives, 55(3): 473-499. https://doi.org/10.1525/sop.2012.55.3.473
  41. Zukoski, A., and Luluguisen, M., 2002, "Participatory evaluation: What is it? why do it? what are the challenges?", Policy and Practice, 5: 1-6.
  42. NASW, 2013, NASW Standards for Social Work Case Management.