The Effect of Organizational Justice and Psychological Contract on Turnover Intention as Mediated by Trust and Distrust

조직공정성과 심리적 계약이 신뢰와 불신을 매개로 이직의도에 미치는 영향

  • Kim, Do-Kyun (Dept. of Information Management, Graduate School of Venture, Hoseo University) ;
  • Yang, Hae-Sool (Dept. of Information Management, Graduate School of Venture, Hoseo University)
  • 김도균 (호서대학교 벤처대학원 정보경영학과) ;
  • 양해술 (호서대학교 벤처대학원 정보경영학과)
  • Received : 2017.06.29
  • Accepted : 2017.08.20
  • Published : 2017.08.28


Organizational trust is recognized as a factor that is directly linked to the organization's success in the sudden change represented by the 4th Industrial Revolution and uncertainties. This study selected trust and distrust as separate concepts and verified the structural relationship between organizational justice, psychological contract, trust, distrust, and turnover intention. Organizational justice was significant as a antecedents of distrust, whereas psychological contract was antecedents of trust, and distrust only had a significant effect on turnover intention. This result supports that trust and distrust are not one dimensions but two separate concepts. Also, organizational justice had no direct effect on turnover intention and only indirect effect through distrust was significant. This study has implications for both theoretical and practical aspects in terms of identifying the differential effects of trust and distrust.


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