The Relationship between Emotional Labor Status and Depression in Dental Hygienists

치과위생사의 감정노동 실태와 우울에 미치는 영향

  • Choi, Yoon-Kyeong (Graduate School of Public Health, Kyungpook National University) ;
  • Kim, Keon-Yeop (Graduate School of Public Health, Kyungpook National University) ;
  • Kim, Myeong-Seon (Department of Public Health, Graduate School of Kyungpook National University) ;
  • Moon, Bo-Ae (Department of Public Health, Graduate School of Kyungpook National University) ;
  • Kim, Kwang-Hwan (Department of Management Konyang University)
  • 최윤경 (경북대학교 보건대학원) ;
  • 김건엽 (경북대학교 보건대학원) ;
  • 김명선 (경북대학교 대학원 보건학과) ;
  • 문보애 (경북대학교 대학원 보건학과) ;
  • 김광환 (건양대학교 병원경영학과)
  • Received : 2017.05.01
  • Accepted : 2017.07.07
  • Published : 2017.07.31


This study examines the relationship between emotional labor and depression in dental hygienists. Data were collected from 186 dental hygienists working in dental clinics in Daegu from early March to early April 2016. The survey was composed of questionnaires related to general characteristics, work-related characteristics, emotional labor, and depression. As a result of analyzing the subordinate factors of emotional labor, 57.0% of the factors of 'organization support and protection system' were the highest, and the effect of emotional labor on depression was 'emotionaldisharmony and damage', 'Organizational support and protection system', and especially, the ' emotionaldisharmany and damage' factors were 4.042 times higher than normal. The dental hygienist's degree of emotional labor risk is high, and education, prevention and management measures for emotional labor will be prepared. In addition, emotional labor affects the depression of dental hygienists as well, and comprehensive mental health measures are needed to take into consideration general and occupational characteristics that affect depression.


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