Psychological Factors Influencing Continuous Use of Mobile Healthcare Applications

모바일 헬스케어 앱의 지속사용의도에 미치는 심리적 요인의 영향 연구

  • Lee, Lee-Sac (Dept. of Interaction Design, Graduate School, Hallym University) ;
  • Lee, Sang-Hyun (Dept. of Interaction Design, Graduate School, Hallym University) ;
  • Jeong, Jae-Seon (The Center for Health Communication Studies, Hallym University) ;
  • Noh, Ki-Young (Dept. of Media Communication, Hallym University)
  • 이이삭 (한림대학교 인터랙션디자인학과) ;
  • 이상현 (한림대학교 인터랙션디자인학과) ;
  • 정재선 (한림대학교 헬스커뮤니케이션 연구소) ;
  • 노기영 (한림대학교 미디어커뮤니케이션학부)
  • Received : 2017.05.15
  • Accepted : 2017.07.20
  • Published : 2017.07.28


Mobile healthcare apps should be paid more attention not just as software, but also as significant health information providers. We examine the impact of psychological factors (e,g., instrumental efficacy, informational efficacy, health information orientation, playfulness, and responsiveness) on intention to continuous use of mobile healthcare apps. Based on an expanded technology acceptance model (TAM II), this study examined the effects of psychological factors influencing the usage of mobile healthcare apps. The results showed that informational efficacy and instrumental efficacy influenced intention to use through perceived ease of use and perceived usefulness. Playfulness influenced intention to continuous use directly as well as indirectly through perceived ease of use and perceived usefulness. Health information orientation and responsiveness influenced intention to continuous use through perceived usefulness. This study suggests the need for adopting instrumental, informative perspectives and playfulness in contemporary health research and production of mobile healthcare apps.


Mobile healthcare app;Instrumental efficacy;Informational efficacy;Playfulness;Health information orientation;Responsiveness


Supported by : Hallym University, National Research Foundation of Korea


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