The effect of supervisor support and co-worker support on knowledge sharing via work engagement

상사 지원과 동료 지원이 일몰입을 매개로 지식공유에 미치는 영향

  • Received : 2016.11.13
  • Accepted : 2017.03.10
  • Published : 2017.06.01


Knowledge creation has become one of core assets for companies' survival and success, companies are putting their effort to find the way to stimulate sharing knowledge among their workers. In this vein, the purpose of this study was to examine the effect of supervisor support and co-worker support on knowledge sharing and the mediating effects of work engagement. 328 employees from varity of organizations located in Korea particiapted for questionnaire survey. Structural equation modeling was used to analyze the data. The result has shown that the static correlation exists between supervisor support, co-worker support and work engagement. Co-worker support had positive influences on knowledge sharing intention. However, supervisor support did not have any influence on knowledge sharing intention. There was a mediate effect of work engagement between both of supervisor and co-worker support and knowledge sharing intention. The study implies that co-worker support is important in order to improve organizational learning and work engagement as a strategy to enhance organizational performance.


Supported by : 한국연구재단


  1. 김보영 2016. "동료 간 지식공유에 관한 연구: 동료관계의 질과 목표성향의 상호작용효과," 지식경영연구 (13:4), pp. 101-116.
  2. 이미현 2014. 진정성 리더십이 변화지향 조직시민행동에 미치는 영향: 긍정심리자본과 직무열의의 매개효과를 중심으로, 박사학위논문. 조선대학교 대학원.
  3. 이찬, 정보영, 이재은 2013. "조직의 학습지원, 전이동기, 전이기대, 상사의 전이지원이 교육훈련전이에 미치는 영향," 기업교육연구 (15:2), pp. 55-80.
  4. 진동철, 홍아정 2012. "조직원의 사회적 네트워크가 의사소통 및 혁신능력에 미치는 영향," 지식경영연구 (13:2), pp. 1-18.
  5. 홍세희 2000. "구조방정식 모형의 적합도지수 선정기준과 그 근거," 한국심리학회지: 임상 (19:1), pp. 161-177.
  6. 홍세희 2015. 구조방정식 모형의 기초 이론과 적용, 서울: 에스앤엠 리서치 그룹.
  7. Amabile, T., and Gryskiewicz, S. S. 1987. Creativity in the R&D laboratory, Greensboro, NC: Center for Creative Leadership.
  8. Avolio, B. J. 2010. Full range leadership development, London, UK: Sage.
  9. Bakker, A. B., and Xanthopoulou, D. 2009. "The crossover of daily work engagement: Test of an actor-partner interdependence model," Journal of Applied Psychology (94:6), pp. 1562-1571.
  10. Bandalos, D. L., and Finney, S. J. 2001. "Item parceling issues in structural equation modeling," in New developments and techniques in structural equation modeling, Hillsdale, NJ, USA.
  11. Baruch-Feldman, C., Brondolo, E., Ben-Dayan, D., and Schwartz, J. 2002. "Sources of social support and burnout, job satisfaction, and productivity," Journal of Occupational Health Psychology (7:1), pp. 84-93.
  12. Blau, P. 1964. Exchange and power in social life, New York, NY, USA.
  13. Bock, G. W., Zmud, R. W., Kim, Y. G., and Lee, J. N. 2005. 'Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, socialpsychological forces, and organizational climate," MIS Quarterly: Management Information Systems (29:1), pp. 87-111.
  14. Brief, A. P., and Weiss, H. M. 2002. "Organizational behavior: Affect in the workplace," Annual Review of Psychology (53:1), pp. 279-307.
  15. Burnside, R. M. 1990. "Improving corporate climates for creativity," in Innovation and creativity at work, Chichester, England.
  16. Cashman, K. 2010. "Engagement from the inside out," The 2010 Pfeiffer Annual: Leadership Development (1), pp. 129-147.
  17. Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. 2012. "Knowledge hiding in organizations," Journal of Organizational Behavior (33), pp. 64-88.
  18. Chen, C. C., and Chiu, S. F. 2009. "The mediating role of job involvement in the relationship between job characteristics and organizational citizenship behavior," Journal of Social Psychology (149:4), pp. 474-494.
  19. Chou, C. P., and Bentler, P. M. 1995. Estimates and tests in structural equation modeling, Thousand Oaks, CA, USA.
  20. Colquitt, J. A., LePine, J. A., and Noe, R. A. 2000. "Toward and integrative theory motivation: A meta-analytic path analysis of 20 years of research," Journal of Applied Psychology (85:5), pp. 678-707.
  21. Cross, R., and Cummings, J. N. 2004. "Tie and network correlates of individual performance in knowledge-intensive work," Academy of Management Journal (47:6), pp. 928-937.
  22. Davenport, T. H., and Prusak, L. 1998. Working knowledge: How organizations manage what they know, Boston, MA, USA.
  23. Drucker, P. 1993. Post capitalist society, New York, NY, USA.
  24. Dunst, C. J., Trivette, C. M., amd Deal, A. 1988. Enabling and empowering families: Principles and guidelines for practice, Cambridge, MA, USA.
  25. Efron, B., and Tibshirani, R. J. 1993. An introduction to the bootstrap, Boca Raton, FL, USA.
  26. Gagne, M. 2009. "A model of knowledgesharing motivation," Human Resource Management (48:4), pp. 571-589.
  27. Grant, R. M. 1991. "The resource - based theory of competitive advantage: Implications for strategy formulation," California Management Review (33:3), pp. 114-135.
  28. Grimm-Thomas, K., and Perry-Jenkins, M. 1994. "All in a day's work: Job experiences, self-esteem, and fathering in working-class families," Family Relations (43), pp. 174-181.
  29. Hu, L. T., and Bentler, P. M. 1999. "Cutoff criteria for f it indexes in covariance structure analysis: Conventional criteria versus new alternatives," Structural Equation Modeling: A Multidisciplinary Journal (6:1), pp. 1-55.
  30. Hutchison, S., Sowa, D., Eisenberger, R., and Huntington, R. 1986. "Perceived organizational support," Journal of Applied Psychology (71:3), pp. 500-507.
  31. Kahn, W. A. 1990. "Psychological conditions of personal engagement and disengagement at work," Academy of Management Journal (33:4), pp. 692-724.
  32. Kline, R. B. 2011. Principles and practice of structural equation modeling (3rd ed.), New York, NY, USA.
  33. Ko, J. W., Price, J. L., and Mueller, C. W. 1997. "Assessment of Meyer and Allen's three-component model of organizational commitment in South Korea," Journal of Applied Psychology (82:6), pp. 961-973.
  34. Kogut, B., and Zander, U. 1992. "Knowledge of the firm, combinative capabilities, and the replication of technology," Organization (3:3), pp. 383-397.
  35. Kim, W. 2014. An examination of work engagement in selected major organizations in Korea: Its role as a mediator between a ntecedents a nd consequences, The Pennsylvania State University, USA.
  36. Lei, P. W. and Wu, Q. 2007. "Introduction to structural equation modeling: Issues and practical considerations," Educational Measurement: Issues and Practice (26:3), pp. 33-43.
  37. Michaels, C. E., and Spector, P. E. 1982. "Causes of employee turnover: A test of the Mobley, Griffeth, Hand, and Meglino model," Journal of Applied Psychology (67:1), pp. 53-59.
  38. Nadler. L., and Nadler. N. 1989. Developing human resources (3rd ed.), San Francisco, CA, USA.
  39. Noe, R. A., Clarke, A. D. M., and Klein, H. J. 2014. "Learning in the twenty-first century workplace," Annual Review Organizational Psychology and Organizational Behavior, (1:1), pp. 245-247.
  40. Perugini, M., and Conner, M. 2000. "Predicting and understanding behavioral volitions: The interplay between goals and behaviors," European Journal of Social Psychology (30:5), pp. 705-731.<705::AID-EJSP18>3.0.CO;2-#
  41. Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., and Podsakoff, N. P. 2003. "Common method biases in behavioral research: A critical review of the literature and recommended remedies," Journal of Applied Psychology (88:5), pp. 879-903.
  42. Rich, B., LePine, J. A., and Crawford, E. R. 2010. "Job engagement: Antecedents and effects on job performance," Academy of Management Journal (53:3), pp. 617-635.
  43. Ruyle, K. E., Eichinger, R. W., and De Meuse, K. P. 2009. FYI$^{TM}$ for talent engagement: Drivers of best practice for managers and business leaders, Minneapolis, MN, USA.
  44. Salanova, M., and Schaufeli, W. B. 2008. "A cross-national study of work engagement as a mediator between job resources and proactive behavior," International Journal of Human Resource Management (19:1), pp. 116-131.
  45. Saks, A. M. 2006. "Antecedents and consequences of employee engagement," Journal of Managerial Psychology (21:7), pp. 600-619.
  46. Schaufeli W. B., Martinez, L. M., Pinto, A. M., Salanova, M., and Bakker, A. B. 2002. "Burnout and Engagement in University Students," Journal of Cross-Cultural Psychology (33:5), pp. 464-481.
  47. Scott, S. G., and Bruce, R. A. 1994. "Determinants of innovation behavior: A path model of individual innovation in the workplace," Academy of Management Journal (37:3), pp. 580-607.
  48. Senge, P. M. 1990. The fifth discipline: The art & practice of the learning organization, London, UK.
  49. Shrout, P. E., and Bolger, N. 2002. "Mediation in experimental and nonexperimental studies," Psychological Methods (7:4), pp. 422-425.
  50. Shuck, B., and Herd, A. M. 2012. "Employee engagement and leadership: Exploring the convergence of two frameworks and implications for leadership development in HRD," Human Resource Development Review (11:2), pp. 156-181.
  51. Simpson, M. R. 2009. "Engagement at work: A review of the literature," International Journal of Nursing Studies (46:7), pp. 1012-1024.
  52. Song, J. H., Kim, W., Chai, D. S., and Bae, S. H. 2014. "The impact of an innovative school climate on teachers' knowledge creation activities in Korean schools: The mediating role of teachers' knowledge sha r ing and work engagement," KJEP Journal of Educational Policy (11:2), pp. 179-203.
  53. Wang, S., and Noe, R. A. 2010. "Knowledge sharing: A review and directions for future research," Human Resource Management Review (20:2), pp. 115-131.
  54. Woodman, R. W., Sawyer, J. E., and Griffin, R. W. 1993. "Toward a theory of organizational creativity," Academy of Management review (18:2), pp. 293-321.
  55. Yoon, D. Y., You, J., Yun, W. S., and Hyun, S. 2011. "The relationship among engagement in workplace learning activities, openness to learning, and the extent of participant involvement in informal learning," Journal of Human Resource Management Research (18:4), pp. 173-190.