Research on the correlation between public design and user experience

공공디자인과 사용자 경험의 상관관계에 관한 연구

  • Kwak, GiHea (Dept. of Digital Media Design, International Design school for Advanced Studies, Hongik University) ;
  • Kim, BoYeun (Dept. of Digital Media Design, International Design school for Advanced Studies, Hongik University)
  • 곽지혜 (홍익대학교 국제디자인전문대학원, 디지털미디어디자인전공) ;
  • 김보연 (홍익대학교 국제디자인전문대학원, 디지털미디어디자인전공)
  • Received : 2017.01.25
  • Accepted : 2017.06.20
  • Published : 2017.06.28


Diverse public institutions from Republic of Korea currently hold various policies regarding public design with close attentions. Thus, the primary goal of this study relies on analyzing relation between public design and user experience. In accordance with comprehensive understanding from literature researches, and the evaluation criteria of public design could be identified through diverse pilot researches and existing relative researches. Analysis regarding Shedroff's experiential elements and user-experience factors had been conducted based on an instance mentioned by Korea Association of Public Design. The field test was conducted among experienced users (100 individuals) through survey. The research could detect significant correlation between public design(accessibility, regionalism) and user experience(pleasurable, meaningful). The overall user satisfaction level has been remarked as 2.64 out of 5.0 despite vigorous policies. Even though the importance of esthetic aspects should not be disregarded, the priority of study should rely on identifying 'who' are the actual users and 'the way' they understand.


Supported by : Hongik University


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