The Effect of the Concentration of Hotel Employees on Job Performance Mediating effect of self-efficacy

호텔종사자의 전공학습이 직무성과에 미치는 영향 자기 효능감의 매개효과

  • Jung, Young Mi (Dept. of Food Service Management & Curinery Art, Korea Gyeong Ju University)
  • 정영미 (경주대학교 외식경영학부)
  • Received : 2017.02.03
  • Accepted : 2017.03.20
  • Published : 2017.03.28


The purpose of this study is to conducted on hotel workers. The results of this study are as follows. First, the relationship between self - efficacy and job performance of employees was analyzed. We distributed 300 questionnaires to domestic L hotel employees. A total of 250 questionnaires were retrieved and 233 copies were used for the final analysis, except for 17 unfair questionnaires. The results showed that hotel workers had a positive influence on self - efficacy. Self - efficacy played a role in the relationship between majors' learning and job performance. Based on the results of the research, we develop an industry-university linkage program. Practical majors will increase the workplace adaptability of employees. And the self - efficacy of the employees will be increased to affect the job performance. In the future, I hope that research on the self-efficacy of hotel employees and post-employment job performance will be carried out in the future.


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