The Relationship among Job stress, Emotional labor, Resilience and Mental Health in Firefighters

소방공무원의 정신건강과 직무스트레스, 감정노동, 회복탄력성간의 융합관계

  • Received : 2017.10.19
  • Accepted : 2017.12.20
  • Published : 2017.12.28


The purposes of this study were to identify the relationships among job stress, emotional labor, resilience, mental health and to determine the influences on mental health in firefighters. The participants were 391 firefighters in Chung-Nam and some variables related to job stress, emotional labor, resilience, mental health were measured using reliable instruments. There showed significant positive relationships of mental health with job stress, emotional labor and negative relationships with resilience. Among predictors, job stress(job insecurity, lack of reward, occupational climate), emotional labor, resilience had statistically significant influence on mental health. Mental health programs to decrease job stress and emotional labor, and to enhance resilience are essential to improve the mental health of firefighters.


Firefighter;mental health;job stress;emotional labor;resilience


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