Effect of Job Demands and Resources by Nurses on Health Problem and Turnover Intention: The Mediating Effects of Work Burnout and Engagement

간호사의 직무요구와 직무자원이 건강문제와 이직의도에 미치는 영향: 직무소진과 직무열의의 매개효과

  • Received : 2016.06.10
  • Accepted : 2016.08.11
  • Published : 2016.08.31


This study used a job demand-resources model as the basis to examine the effects of job demand and job resources on health problems and turnover intention. A total of 320 nurses who were employed at university hospitals in Seoul participated in the study. The results showed that job demand and job resources had a direct effect on the levels of work burnout and work engagement. Work burnout had a direct effect by increasing the levels of health problems and turnover intentions of nurses; conversely, work engagement had no direct impact on either of the two levels. Job demand and job resources had an indirect effect on increased levels of health problems and turnover intention. The results can be used by hospital administrations to confirm the organizational significance of job resources in increasing job performance and work involvement, as well as to understand the consequences of perceived job demand by nurses.


Job demand;Job resource;Work burnout;Work engagement;Turnover intention


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