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A Study on the Effect of Workplace Innovation on Business Performance and Labor Condition Improvement

작업장 혁신이 경영성과와 근로여건 개선에 미치는 영향

  • Received : 2016.05.27
  • Accepted : 2016.06.10
  • Published : 2016.07.31

Abstract

This study analyzed the effect of workplace innovation on business performance and labor condition improvement. The study results showed that work process standardization and quality control positively affected business performance. Also, downsizing, reducing individual subcontract, expanding non-core business outsourcing positively affected both business performance and labor condition improvement. In addition, labor union's participation moderated the effect of work process innovation on business performance. This study provided implications for analyzing the effect of workplace innovation comprehensively and extending the scope of study to personal employee dimension.

본 연구는 작업장 혁신이 경영성과와 근로여건 개선에 미치는 영향을 분석하였다. 연구결과 작업과정 혁신과 경영혁신 프로그램 활용 정도가 높을수록 경영성과에 긍정적인 영향을 미쳤다. 세부적으로 작업과정 표준화와 품질 통제는 노동생산성 제고, 납품기한 단축, 생산 및 서비스 품질 제고에 긍정적인 영향을 미쳤으며, 인력 절감, 개인도급 활용 축소, 비핵심 사업부문 사내하청 및 외주확대 노력은 경영성과와 근로여건 개선(노동강도 감소 및 근로자내 소득격차 감소) 모두에 긍정적인 영향을 미쳤다. 또한 노동조합 참여도가 높을수록 작업과정 혁신이 경영성과에 미치는 영향이 더 분명해지는 조절효과가 검증되었다. 본 연구는 작업장 혁신이 경영성과와 근로여건 개선에 미치는 영향을 파악함으로써 작업장 혁신의 효과를 종합적으로 분석하고, 근로자 개인의 차원까지 연구범위를 넓힌 데에 연구의 의의가 있다.

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