A Study on the Effect of Education and Training of Small Businessess on Improving Job Satisfaction and Job Performance

중소기업 사내 교육훈련이 직무만족 및 직무성과 향상에 미치는 영향

  • Received : 2016.05.29
  • Accepted : 2016.06.10
  • Published : 2016.07.31


This study analyzed the effect of education and training of small businessess on improving job satisfaction and job performance. The study results showed availability of training and sufficientness of practice hours affected job satisfaction, quality & availability of training and sufficientness of practice hours affected job responsiveness, information accessability of training, training place & facility and sufficientness of practice hours affected willingness to participate in training. Women and procuction worker had higher willingness to learn, yet who are in their 20s and continuously worked for 3-5 years had lower training satisfaction so it is recommended to improve it. This study provided implications for exploring effective factors to enhance company training performance and verified the effect.

본 연구는 중소기업 사내 교육훈련이 직무만족 및 직무성과 향상에 미치는 영향을 분석하였다. 연구결과 직무만족도에 영향을 미치는 요인은 교육훈련 활용도와 참여형 실습시간 충분도였으며 직무대응도에 영향을 미치는 요인은 사내 교육훈련의 품질, 교육훈련 활용도, 실습시간 충분도로 나타났다. 향후 지속적 교육훈련 참여 의지에 영향을 미치는 요인은 교육훈련 정보 접근성, 교육장 위치 및 교육 환경, 실습시간 충분도로 나타났으며 여성과 생산직 근로자의 교육훈련 참여 의지가 높았고 20대, 3-5년 근속 근로자의 교육훈련 만족도가 상대적으로 낮아 이를 높일 필요가 있다고 평가된다. 본 연구는 중소기업 사내 교육훈련이 직무만족 및 직무성과 향상에 미치는 영향을 분석함으로써 사내 교육훈련의 성과를 높이기 위해 효과적인 요인을 탐색하고 그 영향력을 검증한 데 연구의 의의가 있다.


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