The Effects of Followership of Coffee Speciality Members on LMX, Knowledge Sharing, and Job Attitude

커피전문점 직원의 팔로워십이 리더-구성원 교환관계, 지식공유 및 직무태도에 미치는 영향

  • Kim, Ri-Kyung (Dept. of Hotel, Tourism & Foodservice Management, Dong-eui University) ;
  • Park, Bong-Gyu (Dept. of Hotel & Convention Management, Dong-eui University)
  • 김리경 (동의대학교 호텔.관광.외식경영학과) ;
  • 박봉규 (동의대학교 호텔컨벤션경영학과)
  • Received : 2016.06.01
  • Accepted : 2016.07.20
  • Published : 2016.07.28


This study examined the effects of followership characteristics on LMX, knowledge sharing, job satisfaction and turnover intention for coffee speciality store members. 317 questionnaire samples are used to test 4 hypotheses using structural equation model with AMOS. Results of hypotheses testing are as follows: First, goal congruence and active participation factors of followership characteristics influence positively LMX. Second, LMX influences positively knowledge sharing, and knowledge influences job satisfaction and turnover intention. This study emphasizes the importance of knowledge sharing in coffee speciality store members relations. In addition, this study shows that followership, LMX, knowledge sharing are important for members' increasing job satisfaction and decreasing turnover intention, and human resource management. Implications and limitations of this study were also suggested.


Followership;LMX;Konwledge Sharing;Job Attitude;Coffee Speciality Store Members


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