A Study on Community Information Services for Elderly People in Public Libraries

고령자를 위한 공공도서관 지역정보서비스에 관한 연구

  • 김다은 (을지대학교 을지병원 도서실) ;
  • 차미경 (이화여자대학교 문헌정보학과)
  • Received : 2016.06.02
  • Accepted : 2016.06.17
  • Published : 2016.06.30


As elderly population increases their use of public libraries also increases, and thus, public library services for older people need to be more developed. The information needs of older population are mostly related to the everyday life, such as health, medical care, social welfare, the main services of public library community information services or information and referral services. Through a literature review, foreign case studies, homepage surveys, site surveys, this study explores types and content of community information for elderly people, and suggests, ways of enhancing community information services for elderly people.


Public Libraries;Community Information;Information and Referral Services;Elderly People


  1. 김보일, 김명수, 안창호. 2015. 공공도서관의 지역정보서비스 활성화 방안 연구. 한국도서관․정보학회지, 46(4): 109-137. Kim, Bo-Il, Myoung-Su Kim, and Chang-Ho Ahn. 2015. "A Study on Community Information Service Activation Solution of Public Library." Journal of Korean Library and Information Science Society, 46(4): 109-137.
  2. 김선자, 강영옥, 양주연. 2006. 노인복지 정보지원 컨텐츠 및 전달체계 개발방안. 서울: 서울연구원. Kim, Sunja, Young-Ok Kang, and Juyoun Yang. 2006. Developing Information and Assistance Systems for the Elderly. Seoul: The Seoul Institute.
  3. 김세훈. 2004. 지역 지식정보서비스 활성화 지원 방안. 서울: 한국문화관광연구원. Kim, Se-hun. 2004. Research on promotion of library services in local areas. Seoul: Korea Culture and Tourism Institute.
  4. 김은지, 이성신. 2014. 공공도서관 노인 서비스를 위한 제언. 한국비블리아학회지, 25(2): 59-76. Kim, Eun Ji and Sung Shin Lee. 2014. "Recommendations on the Public Library Services for Older Adults." Journal of the Korean Biblia Society for Library and Information Science, 25(2): 59-76.
  5. 박현희, 이성숙. 2015. 지역 지식정보서비스에 관한 연구: 한국과 일본의 공공도서관을 중심으로. 한국문헌정보학회지, 49(3): 393-412. Park, Hyun-Hee and Sung-Sook Lee. 2015. "A Study on the Regional Knowledge-Information Service: Focusing on Public Libraries in Korea and Japan." Journal of Korean Library and Information Science Society, 49(3): 393-412.
  6. 신수영. 2000. 안양시 노인들의 사회복지정보 활용을 위한 인터넷 이용 활성화 방안. 석사학위논문. 중앙대학교 사회개발대학원, 사회복지전공. Shin, Soo Young. 2000. The Proposal of the Operations of Internet for Informations of the Social Welfare of the Older in the Anyang City. Master thesis. Chung-Ang University Graduation School of Social Development, Department of Social Welfare.
  7. 윤정옥. 2013. 공공도서관 노인 대상 정보서비스에 관한 연구. 청주대학교 인문과학연구소, 47: 161-181. Yoon, Cheong Ok. 2013. "Information Services for Old Citizens in Public Libraries: Now and the Future." Cheongju University Institute of Humanities, 47: 161-181.
  8. 장혜란. 2002. 노인들을 위한 인터넷기반 정보서비스 구축에 관한 연구. 정보관리학회지, 19(4): 185-212. Chang, Hye Rhan. 2002. "A Study on the Development of Internet-based Information Services for the Older Adults." Journal of the Korean Society for Information Management, 19(4): 185-212.
  9. 통계청. 2015. 고령자 통계 [online]. [cited 2016.4.13]. .
  10. 한성택. 2004. 국가 통합 도서관 협력 체제 모델 개발에 관한 연구. 한국도서관․정보학회지, 35(1): 19-49. Han, Sung-taek. 2004. "A Study on the Development of Nation-wide Library Cooperative System Model." Journal of Korean Library and Information Science Society, 35(1): 19-49.
  11. 황금숙, 정문택, 박세헌. 2014. 도서관과 함께한 행복한 노년. 경기도: 경기사이버도서관.
  12. Day, R. 2007. "Information Connecting People with Services: The Information and Referral Role of Community Service Organisations." Australasian Public Libraries and Information Services, 20(3): 103-117.
  13. Department of Health. 2002. "Information Strategy for Older People in England." [online]. [cited 2016.5.5]. .
  14. Everingham, J. A., A. Petriwskyj, J. Warburton, and M. Cuthill. 2009. "Information Provision for an Age-Friendly Community." Ageing International, 34(1/2): 79-98.
  15. Honnold, Rosemary and Saralyn Mesaros. 2004. Serving Seniors: a How-To-Do-It Manual for Librarians. New York: Neal-Schuman.
  16. Sloan, Margaret and John Vincent. 2009. Library Services for Older People-Good Practice Guide. Nadderwater, Exeter: The Network.
  17. Liu, Rey-Long and Shu-Ling Lin. 2015. "Conceptual Retrieval of Chinese Frequently Asked Healthcare Questions." International Journal of Knowledge Content Development & Technology, 5(1): 49-68.
  18. Muela-Meza, Z. M. 2005. "Information Needed to Cope with Crisis in the Lives of Individuals and Communities: an Assessment of the Roles Public Libraries and Voluntary Sector Agencies Play in the Provision of such Information." Information for Social Change, 21: 13-26.
  19. National Aging Information & Referral Support Center National Association of State Units on Aging. 2002. Assessment and Implementation Guide for Older Americans Act Information Referral/Assistance Programs [online]. [cited 2015.3.9]. .
  20. Palsdottir, A. 2012. "Elderly Peoples' Information Behaviour: Accepting Support from Relatives." Libri, 62(2): 135-144.
  21. Perry, C. A. 2014. "Information Services to Older Adults: Initial Findings from a Survey of Suburban Libraries." The Library Quarterly, 84(3): 348-386.
  22. Public Library Association. 1997. Guidelines for Establishing Community Information and Referral Services in Public libraries. Chicago: American Library Association.
  23. Schull, Diantha Dow. 2013. 50+ Library Services: Innovation in Action. Chicago: ALA.
  24. 법제처. 고용상 연령차별금지 및 고령자고용촉진에 관한 법률 시행령 [online]. [cited 2016.6.14]. . Korea Ministry of Government Legislation. Act on Prohibition of Age Discrimination In Employmentand Aged Employment Promotion [online]. [cited 2016.6.14]. .
  25. 법제처. 노인복지법 [online]. [cited 2016.6.14]. . Korea Ministry of Government Legislation. Welfare of Older Persons Act [online]. [cited 2016.6.14]. .