Knowledge Management Research (지식경영연구)
- Volume 17 Issue 4
- /
- Pages.163-189
- /
- 2016
- /
- 1229-9553(pISSN)
DOI QR Code
Empirical Investigation of the Relationship between Information Technology Development Modes and Firm Performance from the Resource-based Theory Perspective
정보기술 개발 유형과 기업성과 간의 관계에 대한 실증적 고찰: 자원준거 이론 관점에서
- 최병구 (국민대학교 경영대학)
- Received : 2016.09.06
- Accepted : 2016.12.05
- Published : 2016.12.31
Abstract
The importance of Information technology (IT) has been growing. Thus, it is critical for firms to choose the optimal information technology development mode in order to ensure that maximum benefit is derived from IT. Despite its importance, however, there is little comprehensive research on choosing the IT development mode that firms undertake. To fill this gap, this study attempts to propose a parsimonious as well as comprehensive IT development framework based on strategic value and the uniqueness of IT resources. In addition, this study analyzes the impact of the fit between the theoretically proposed IT development mode and the actually used mode on the performance of Korean firms. This study contributes to and expands the literature on IT development modes by considering various development modes in real time. Moreover, the results serve as a stepping stone for managers who want to develop or adopt IT effectively.
File
References
- Anderson, E., "Strategic Implications of Darwinian Economics for Selling Efficiency and Choice of Integrated or Independent Salesforces," Management Science (34:5), 1988, pp. 599-618. https://doi.org/10.1287/mnsc.34.5.599
- Barney, J.B., "Firm Resources and Sustained Competitive Advantage," Journal of Management (17:1), 1991, pp. 99-120. https://doi.org/10.1177/014920639101700108
- Benson, R.J. and Ribber, P.M., Trust and Partnership: Strategic IT Management for Turbulent Times Hoboken, NJ: Wiley, 2014.
- Bettis, R.A., Bradley, S.P. and Hamel, G., "Outsourcing and Industrial Decline," Academy of Management Executive (6:1), 1992, pp. 7-22.
- Bierly, P.E. and Chakrabarti, A., "Generic K nowledge Strategies in the U.S. Pharmaceutical Industry," Strategic Management Journal (17:Winter Special), 1996, pp. 123-135. https://doi.org/10.1002/smj.4250171111
- Born, A.D., "A Framework for Assessing the Impact of Information Systems Infrastructure on Business Effectiveness," in: International Conference on Information Systems, Barcelona, Spain, 2002.
- Boyatzis, R.E., "Building on Competence: The Effective Use of Managerial Talent " in: Human Resource Strategies, G. Salaman (ed.), London, UK: Sage, 1992, pp. 260-272.
- Broadbent, M.D. and Weill, P., "Improving Business and Information Strategy Alignment: Learning from the Banking Industry," IBM Systems Journal (31:1), 1993, pp. 162-179.
- Cash, J.I. and Konsynski, B.R., "IS Redraws Competitive Boundaries," Harvard Business Review (63:2), 1985, pp. 134-142.
- Cassiman, B. and Veugelers, R., "In Search of Complementarity in Innovation Strategy: Internal R&D and External Knowledge Acquisition," Management Science (52:1), 2006, pp. 68-82. https://doi.org/10.1287/mnsc.1050.0470
- Chesbrough, H. and Teece, D.J., "When is Virtual Virtuous? Organizing for Innovation," Harvard Business Review (74:1), 1996, pp. 65-73.
- Chiesa, V. and Barbeschi, M., "Technology Strategy in Competence-based Competition," in: Competence-based Competition, G. Hamel and A. Heene (eds.), Chichester, England: Wiley, 1994, pp. 293-314.
- Chiesa, V., Manzini, R. and Tecilla, F., "Select ing Sourcing St rategies for Technological Innovation: An Empirical Case Study," International Journal of Operations & Product Management (20:9), 2000, pp. 1017-1037. https://doi.org/10.1108/01443570010339127
- Chisholm, R.F., "Introducing Advanced Information Technology into Public Organizations," Public Productivity Review (11:4), 1988, pp. 29-56. https://doi.org/10.2307/3380264
- Choi, B. and Lee, H., "An Empirical Investigation of KM Styles and Their Effect on Corporate Performance," Information & Management (40:3), 2002, pp. 403-417.
- Contractor, F.J. and Ra, W., "How Knowledge Attributes Influence Alliance Governance Choices: A Theory Development Note," Journal of International Management (8:1), 2002, pp. 11-27. https://doi.org/10.1016/S1075-4253(01)00052-7
- Deshpande, R., Jarley, U. and Webster, F., "Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis," Journal of Marketing (57:1), 1993, pp. 23-37. https://doi.org/10.1177/002224299305700102
- Dillman, D. A., Mail and Internet Surveys: Total Design Method, New York: John Wiley, 2000.
- Drucker, P.F., "The Emerging Theory of Manufacturing," Harvard Business Review (68:3), 1990, pp. 94-105.
- Feeny, D.E., "Creating and Sustaining Competitive Advantage with IT," in: Information Management: The Strategic Dimension, M. Earl (ed.), Oxford, UK: Oxford University Press, 1988, pp. 98-117.
- Ferratt, T.W., Agarwal, R., Brown, C.V. and Moore, J.E., "IT Human Resource Management Configurations and IT Turnover: Theoretical Synthesis and Empirical Analysis," Information Systems Research (16:3), 2005, pp. 237-255. https://doi.org/10.1287/isre.1050.0057
- Gonzalez, R., Gasco, J. and Llopis, J., "Information Systems Outsourcing: A Literature A nalysis," Information & Management (45:2), 2006, pp. 1-14.
- Grant, R.M. and Baden-Fuller, C., "A Knowledge Accessing Theory of Strategic Alliance," Journal of Management Studies (41:1), 2004, pp. 61-84. https://doi.org/10.1111/j.1467-6486.2004.00421.x
- Haas, M. and Hansen, M.T., "Different Knowledge, Different Benefits: Toward a Productivity Perspective on Knowledge Sharingin Organizations," Strategic Management Journal (28:11), 2007, pp. 1133-1153. https://doi.org/10.1002/smj.631
- Hair, J. F., Anderson, R. E., Tatham, R. L. and & Black, W. C. Multivariate Data Analysis with Readings, Englewood Cliffs, NJ: Prentice-Hall, NJ, 1995.
- Hansen, M., Nohria, N. and Tierney, T., "What' s Your Strategy for Managing Knowledge?," Harvard Business Review (77:2), 1999, pp. 106-116.
- Holsapple, C.W. and Luo, W., "A Framework for Studying Computer Support of Organizational Infrastructure," Information & Management (31:1), 1996, pp. 13-24. https://doi.org/10.1016/S0378-7206(96)01067-1
- Iivari, J., "Implementability of In-house Developed vs. Application Package Based Information Systems," in: International Conference on Information Systems, San Diego, CA, 1986.
- Jensen, M.C. and Ruback, R.S., "The Market for Cor porate Control: The Scientif ic Evidence," Journal of Financial Economics (11:1-4), 1983, pp. 5-50. https://doi.org/10.1016/0304-405X(83)90004-1
- Johnston, K.D. and Yetton, P.W., "Integrating Information Technology Divisions in a Bank Merger Fit Compatibility and Models of Change," Journal of Strategic Information Systems (5:3), 1996, pp. 189-211. https://doi.org/10.1016/S0963-8687(96)80003-5
- Kishore, R., Agrawal, M. and Rao, H.R., "Determinants of Sourcing During Technology Growth and Maturity: An Empirical Study of e- Commerce Sourcing," Journal of Management Information Systems (21:1), 2004, pp. 47-82. https://doi.org/10.1080/07421222.2004.11045810
- Lacity, M., "An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience," MIS Quarterly (22:3), 1998, pp. 363-408. https://doi.org/10.2307/249670
- Lado, A. and Wilson, M., "Human Resource Systems and Sustained Competitive Advantage: A Competency Based Perspective," Academy of Management Review (19:4), 1994, pp. 699-727. https://doi.org/10.5465/amr.1994.9412190216
- Lee, D.M.S., Trauth, E.M. and Farwell, D., "Critical Skills and Knowledge Requirements of IS Professionals: A Joint Academic/Industry Investigation," MIS Quarterly (19:3), 1995, pp. 313-340. https://doi.org/10.2307/249598
- Lee, J.-N. and Kim, Y.-G., "Effect of Partnership Quality on IS Outsourcing Success: Conceptua l Framework and Empirical Validation," Journal of Management Information Systems (15:4), 1999, pp. 29-61. https://doi.org/10.1080/07421222.1999.11518221
- Lepak, D.P. and Snell, S.A., "The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development," Academy of Management Review (24:1), 1999, pp. 31-48. https://doi.org/10.5465/amr.1999.1580439
- Lepak, D.P. and Snell, S.A., "Examining the Human Resource Architecture: The Relationships A mong Human Capital, Employment, and Human Resource Configurations," Journal of Management (28:4), 2002, pp. 517-543. https://doi.org/10.1016/S0149-2063(02)00142-3
- Lichtenthaler, U., "The Drivers of Technology Licensing," California Management Review (49:4), 2007, pp. 67-89. https://doi.org/10.2307/41166406
- Lopez-Cabrales, A., Valle, R. and Herrero, I., "The Contribution of Core Employees to Organizational Capabilities and Efficiency," Human Resource Management (45:1), 2006, pp. 81-109. https://doi.org/10.1002/hrm.20094
- Lubatkin, M., "Mergers and the Performance of the Acquiring Firm," Academy of Management Review (8:2), 1983, pp. 218-225. https://doi.org/10.5465/AMR.1983.4284724
- Mata, F.J., Fuerst, W.L. and Barney, J.B., "Information Technology and Sustained Competitive Advantage: A Resource Based Analysis," MIS Quarterly (19:4), 1995, pp. 487-505. https://doi.org/10.2307/249630
- McLeod, R. Management Information Systems: A Study of Computer-Based Information Systems, Englewood Cliffs, NJ: Prentice Hall, 1995.
- Meeks, G. Disappointing Marriage: A Study of the Gains from Merger, Cambridge, UK: Cambridge University Press, 1977.
- Mueller, D.C., "A Theory of Conglomerate Mergers," Quarterly Journal of Economics (83:4), 1969, pp. 643-659. https://doi.org/10.2307/1885454
- Narula, R., "In-house R&D, Outsourcing or Alliances? Some Strategic and Economic Considerations," in: The Valuation of Intangible Assets in Global Operations, F.R Contractor (ed.), Westport, CT: Quorum Books, 2001.
- Nasir, M.H.N. and Sahibuddin, S., "Critical Success Factors for Software Projects: A Comparative Study," Scientific Research and Essays (6:10), 2011, pp. 2174-2186. https://doi.org/10.5897/SRE10.1171
- Nunnally, J.C. Psychometric Theory, New York: McGraw-Hill, 1978.
- Nyrhinen, M., "IT Infrastructure: Structure, Properties and Processes," Sprouts: Working Papers on Information Systems (6:22), 2006, pp. 1-24.
- Ouchi, W., "Markets, Bureaucracies and Clans," Administrative Science Quarterly (25:1), 1980, pp. 129-141. https://doi.org/10.2307/2392231
- Parkhe, A., "Strategic Alliance Structuring: A Game Theoretic and Transaction Cost Examination of Interfirm Cooperation," Academy of Management Journal (36:4), 1993, pp. 794-829. https://doi.org/10.2307/256759
- Pisano, G.P., "The Governance of Innovation: Vertical Integration and Collaboration Arrangements in the Biotechnology Industry," Research Policy (20:3), 1991, pp. 237-249. https://doi.org/10.1016/0048-7333(91)90054-T
- Poppo, L. and Zenger, T., "Testing Alternative Theories of the Firm: Transaction Cost, Knowledge-Based and Measurement Explanations for Make-or- Buy Decisions in Information Services," Strategic Management Journal (19:9), 1998, pp. 853-977. https://doi.org/10.1002/(SICI)1097-0266(199809)19:9<853::AID-SMJ977>3.0.CO;2-B
- Porter, M. Competitive Advantage: Creating and Sustaining Superior Performance, New York: Free Press, 1985.
- Powell, T.C. and Dent-Micallef, A., "Information Technology as Competitive Advantage: The Role of Human, Business, and Technolog y Resources," Strategic Management Journal (18:5), 1997, pp. 375-405. https://doi.org/10.1002/(SICI)1097-0266(199705)18:5<375::AID-SMJ876>3.0.CO;2-7
- Prahalad, C. and Hamel, G., "The Core Competence and the Corporation," Harvard Business Review (68:3), 1990, pp. 71-91.
- Quinn, J.B. Intelligent Enterprise, New York: Free Press, 1992.
- Ranft, A.L. and Lord, M.D., "Acquiring New Technologies and Capabilities: A Grounded Model of Acquisition Implementation," Organization Science (13:4), 2002, pp. 420-441. https://doi.org/10.1287/orsc.13.4.420.2952
- Ravichandran, T. and Lertwongsatien, C., "Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective," Journal of Management Information Systems (21:4), 2005, pp. 237-276. https://doi.org/10.1080/07421222.2005.11045820
- Robertson, T.S. and Gatignon, H., "Technology Development Mode: A Transaction Cost Conceptualization," Strategic Management Journal (19:6), 1998, pp. 515-531. https://doi.org/10.1002/(SICI)1097-0266(199806)19:6<515::AID-SMJ960>3.0.CO;2-F
- Rottman, J. and Lacity, M., "Proven Practices for Effectively Offshoring IT Work," MIT Sloan Management Review (47:3), 2006, pp. 56-63.
- Sakakibara, M., "Heterogeneity of Firm Capabilities and Cooperative Research and Development: An Empirical Examination of Motives," Strategic Management Journal (18:Summer Special), 1997, pp. 143-164. https://doi.org/10.1002/(SICI)1097-0266(199707)18:1+<143::AID-SMJ927>3.3.CO;2-P
- Salter, M.S. and Weinhold, W.A. Diversification through Acquisition: Strategies for Creating Economic Value, New York: Free Press, 1979.
- Schwartz, E.S. and Zozaya-Gorostiza, C., "Investment under Uncertainty in Information Technology: Acquisition and Development Projects," Management Science (49:1), 2003, pp. 57-70. https://doi.org/10.1287/mnsc.49.1.57.12753
- Sena, M. and Sena, J., "Make or Buy: A Comparative Assessment of Organizations That Develop Software Internally versus Those That Purchase Software," Journal of Information Systems Applied Research (4:2), 2011, pp. 38-51.
- Sharma, R. and Yetton, P.W., "Interorganizational Cooperation to Develop Information Systems," in: International Conference on Information Systems, Cleveland, OH, 1996.
- Snell, S.A., Youndt, M.A. and Wright, P.M., "Establishing a Framework for Research in Strategic Human Resource Management: Merging Resource Theory and Organizational Learning," in: Research in Personnel and Human Resources Management, G.R. Ferris (ed.), Greenwich, CT: JAI Press, 1996, pp. 61-90.
- Steensma, H.K. and Corley, K.G., "Organizational Context as a Moderator of Theories on Firm Boundaries for Technology Sourcing," Academy of Management Journal (44:2), 2001, pp. 271-291. https://doi.org/10.2307/3069455
- Stewart, T. Intellectual Capital, New York: Doubleday-Currency, 1997.
- Strassman, P., "The Price of Uncertain Leadership," ComputerWorld (31:45), 1997, p 72.
- Teece, D.J., "Towards an Economic Theory of the Multiproduct Firm," Journal of Economic Behavior and Organization (3:1), 1982, pp. 43-57.
- Teece, D.J., "Economic Analysis and Strategic Management," in: Strategy for Decision Making in Complex Organizations, J.M. Pennings (ed.), San Francisco: Jossey-Bass, 1984, pp. 78-101.
- Tiwana, A. and Keil, M., "Does Peripheral K nowledge Complement Cont rol? A n Empirical Test in Technology Outsourcing Alliance," Strategic Management Journal (28:6), 2007, pp. 623-634. https://doi.org/10.1002/smj.623
- Turner, D. and Crawford, M., "Managing Current and Future Competitive Performance: The Role of Competence," in: Competence based Competition, G. Hamel and A. Heene (eds.), New York: Wiley, 1994, pp. 241-264.
- Ulrich, D. and Lake, D., "Organizational Capability: Creating Competitive Advantage," Academy of Management Executive (7:1), 1991, pp. 77-92.
- Umble, E.J., Haft, R.R. and Umble, M.M., "Enterprise Resource Planning: Implementation Procedures and Critical Success Factors," European Journal of Operational Research (146:2), 2003, pp. 241-257. https://doi.org/10.1016/S0377-2217(02)00547-7
- Van Buren, M.E. and Werner, J.M., "High Performance Work Systems," Business and Economic Review (43:4), 1996, pp. 15-27.
- Villalonga, B. and McGahan, A.M., "The Choice among Acquisitions, Alliances, and Divestitures," Strategic Management Journal (26:13), 2005, pp. 1183-1208. https://doi.org/10.1002/smj.493
- von Hippel, C., Mangum, S.L., Greenberger, D.B., Heneman, R.L. and Skoglind, J.D., "Temporary Employees: Can Organizations and Employees Both Win?," Academy of Management Executive (10:1), 1997, pp. 93-104.
- Wang, L. and Zajac, E.," Acquisition or Alliance? A Dyadic Perspectiveon Interfirm Resource Combinations," Strategic Management Journal (28:12), 2007, pp. 1291-1317. https://doi.org/10.1002/smj.638
- Watjatrakul, B., "Determinants of IS Sourcing Decisions: A Comparative Study of Transaction Cost Theory versus the Resource-based View," Journal of Strategic Information Systems (14:4), 2005, pp. 389-415. https://doi.org/10.1016/j.jsis.2005.05.001
- Whitten, L. and Leidner, J., "An Analysis of the Decision to Backsource or Switch Vendors," Decision Sciences (37:4), 2006, pp. 605-621. https://doi.org/10.1111/j.1540-5414.2006.00140.x
- Willcocks, L. and Choi, C.J., "Co-operative Partnership and Total IT Outsourcing: From Contractual Obligation to Strategic Alliance," European Management Journal (13:1), 1995, pp. 67-78. https://doi.org/10.1016/0263-2373(94)00059-G
- Wong, A., Chau, P.Y.K., Scarbrough, H. and Davison, R., "Critical Failure Factors in ERP Implementation," in: Pacific Asia Conference on Information Systems, Bangkok, Thailand, 2005.
- Yeo, K.T., "Crit ica l Fa ilure Factors in Information Systems Projects," International Journal of Project Management (20:3), 2002, pp. 241-246. https://doi.org/10.1016/S0263-7863(01)00075-8