Converged Study on the Factors Affecting of Care Service Personnel's Job Satisfaction: Focusing on mediator effect of supervision

돌봄서비스 제공인력의 직무만족 영향에 대한 융복합 연구 : 수퍼비전의 매개효과를 중심으로

  • Lee, Hyoung-Ha (Dept. of Social Welfare, Kwangju Women's University)
  • 이형하 (광주여자대학교 사회복지학과)
  • Received : 2016.10.18
  • Accepted : 2016.12.20
  • Published : 2016.12.31


This study attempted to identify multi-dimensional influencing factors of working condition, job stress and supervision affecting care service personnel's job satisfaction by using structural equation model. From the results of this study, first, working condition (B=.247), job stress (B=-.610) and supervision (B=.635) were analyzed to have statistically significant effects upon job satisfaction as a dependent variable. Approximately 34.9% of job satisfaction was found to be explained through variables put into research models. Second, supervision affecting job satisfaction was found to have mediation effects on job stress. It will be necessary to apply the method to effective manpower management plan through supervision in the manager education course to improve job satisfaction for social service delivery manpower as well as care service in the future.


Supported by : 광주여자대학교


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