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Convergence Study on Relationship between Workplace Violence and Mental Health for Subway Workers

지하철 근로자의 직장 내 폭력과 정신건강과의 관련성에 대한 융복합 연구

  • Received : 2016.08.25
  • Accepted : 2016.11.20
  • Published : 2016.11.28

Abstract

This study was aimed at identifying the actual state of workplace violence based on a survey conducted to 876 subway workers in Seoul and determining the relationship between workplace violence and mental health of workers. Data were collected via web site, using a structured questionnaire and for the analysis of the data, a multiple linear regression analysis was carried out by the statistical program SPSS 20.0. According to the results, the perpetrators of violence turned out to be "passengers" in all types of workplace violence: physical violence, verbal violence, sexual harassment and disregard for personality. As for the relationship between workplace violence and the mental health of the workers, statistically significant differences were shown between all the above mentioned workplace violence types and sub-areas of mental health. Also, as for the impact of workplace violence on the mental health of the workers, significant differences were found in physical violence, sexual harassment and disregard for personality, with 8.3 percent of explanatory power. Based on these findings, the study suggests the establishment and the application of customer interaction guidelines to protect subway workers from workplace violence along with specific measures customized for each work environment to prevent violence.

Keywords

Workplace violence;Mental health;Subway workers;Health-related characteristics;Job-related characteristics;Convergence

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