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Perceptions of Quality of Patient-Centered Nursing Care among Women with Breast Cancer

유방암 여성이 인식한 환자중심 간호의 질

  • Kang, Jiyoung (College of Nursing, Seoul National University) ;
  • Suh, Eunyoung E (College of Nursing.Research Institute of Nursing Science, Seoul National University)
  • 강지영 (서울대학교 간호대학원) ;
  • 서은영 (서울대학교 간호대학.간호과학연구소)
  • Received : 2015.09.21
  • Accepted : 2015.10.06
  • Published : 2015.10.31

Abstract

Purpose: This study aimed to investigate the quality of patient-centered nursing care (PCNC) among women with breast cancer at a cancer center in Seoul, Korea. Methods: In a cross-sectional survey design, 223 women with breast cancer were recruited from the oncology surgery unit. The Korean version of the oncology patients' perceptions of the quality of nursing care scale, which is conceptualized in four sub-dimensions (individualization, proficiency, responsiveness, and coordination) was used for measurement. Data were analyzed using descriptive statistics and ANOVA. Results: The participants were all women, with a mean age of 51.3 years. The mean score of PCNC was high and significantly different from each other according to age group. Breast cancer women, who had mastectomy, were satisfied highly in terms of proficiency and responsiveness care, but less satisfied with individualization and coordination care than those of other women. Conclusion: The findings of this study show the quality of cancer nursing care, especially focusing on patient-centeredness, can be measured from the patients'perspective. The individualized and coordinated nursing care is considered to be the core of quality cancer care implying patient-centeredness. Based on the findings of this study, more research is necessary to explore the patients' view of quality cancer care and to test the effects of PCNC within the context of comparative effectiveness.