DOI QR코드

DOI QR Code

A Study on Need Analysis for User-Customized Policy Information Services

이용자맞춤형정책정보서비스 수요분석 연구

  • 곽승진 (충남대학교 문헌정보학과) ;
  • 노영희 (건국대학교 문헌정보학과) ;
  • 김동석 (건국대학교 문헌정보학과)
  • Received : 2015.04.17
  • Accepted : 2015.05.16
  • Published : 2015.05.30

Abstract

This study proposed to develop a model for user-customizable policy information services, based on an assessment of policy users' demands and a case analysis of customized services. To do this, we analyzed literature related to user customized services, performed case studies, and carried out a survey targeting policy information consumers. In this way, this study suggested that information retrieval and data offerings, reference information services, policy information network services, library marketing services, and personalized service are details which user-customizable policy information services must provide.

Keywords

Policy Information Services;User Customized Service;Need Analysis;Service Model

References

  1. 곽승진 외. 2010. 정책정보서비스 활성화를 위한 국립도서관 운영전략 연구. 한국도서관.정보학회지, 42(3): 311-330.(Kwak, Seung-Jin, Lee, Eung-Bong, Chang, Durk-Hyun, Bae, Kyung-Jae and Kim, Jeong-Taek. 2010. "A Study on the Management Strategy of a National Library for the Policy Information Service: with a Special Reference to the National Sejong Library." Journal of Korean Library and Information Science Society, 42(3): 311-330.)
  2. 구내영. 2002. 맞춤 정보서비스를 위한 MyCyberLibrary 모형 설계와 운용에 관한 연구. 석사학위논문, 명지대학교 대학원 문헌정보학과.(Khu, Nae Young. 2002. A Study on the Design and Implementation of the Model of MyCyberlibrary for a Customized Information Service. M.A. thesis, The Graduate School of Myoung-Ji University.)
  3. 김기숙. 2008. 대학도서관 Library 2.0의 이용자참여형서비스 활성화 방안 연구. 석사학위논문, 연세대학교 대학원 사서교육과.(Kim, Ki Suk. 2008. An investigation of increasing user participation level in academic libraries' 2.0 service. M.A. thesis, The Graduate School of Education Yonsei University.)
  4. 김정란. 1992. 국회도서관의 최신정보주지봉사에 관한 연구: 선정정보제공 적용을 중심으로. 국회도서관보, 29(5): 26-37.(Kim, Jung-Ran. 1992. "Studies on the latest information service of the Library of Congress: Focusing on providing selected information." National Assembly Library Review, 29(5): 26-37.)
  5. 김종회, 김태환. 1980. SDI에 관한 제고찰. 도서관, 248: 5-18.(Kim, Jong-Hwui and Kim, Tae-Hwan. 1980. "Article Review on the SDI." Library, 248: 5-18.)
  6. 김휘출. 2001. 디지털참고봉사를 위한 MyLibrary 연구. 한국비블리아학회지, 12(1): 101-115.(Kim, Hwi-Chool. 2001. "A Study on the My Library for Digital Reference Service." Journal of the Korean Biblia Society for Library and Information Science, 12(1): 101-115.)
  7. 노영희, 심재윤. 2014. 정책정보제공서비스에 대한 정책연구자 요구분석에 관한 연구. 한국문헌정보학회지, 48(3): 137-168.(Noh, Younghee and Sim, Jae-Yun. 2014. "A Study on Policy Researchers' Requirements for Policy Information Providing Service." Journal of the Korean Library and Information Science Society, 48(3): 137-168.) https://doi.org/10.4275/KSLIS.2014.48.3.137
  8. 노영희. 1999. 디지털도서관에서의 SDI시스템 구축에 관한 연구. 국회도서관보, 264: 36-57.(Noh, Younghee. 1999. "A Study on Current Condition of Utilizing SDI Service in Universities of South Korea & Construction of DB Integrated Service System." National Assembly Library Review, 264: 36-57.)
  9. 노영희. 2010. 도서관 3.0의 개념과 서비스 모형에 관한 연구. 정보관리학회지, 27(4): 283-307.(Noh, Younghee. 2010. "A Study on Library 3.0 Concept and its Service Model." Journal of the Korean Society for Information Management, 27(4): 283-307.) https://doi.org/10.3743/KOSIM.2010.27.4.283
  10. 노영희. 2012. 도서관의 이용자맞춤형서비스와 프라이버시. 한국도서관.정보학회지, 43(3):353-384.(Noh, Younghee. 2012. "A Study of Personalized User Services and Privacy in the Library." Journal of Korean Library and Information Science Society, 43(3): 353-384.)
  11. 노영희. 2014. 정책분야별 주제 가이드 개발 및 구축. 세종: 국립세종도서관.(Noh, Younghee. 2014. Developing and Constructing Topic Guides by Policy Area. Sejong: The National Library of Korea Sejong.)
  12. 류진희. 2008. 대학 Library 2.0 구축을 위한 이용자 요구분석에 관한 연구. 석사학위논문, 중앙대학교 대학원 문헌정보학.(Ryu, Jinhee. 2008. A Study on the User Requirement Analysis for Academic Library 2.0 Building. M.A. thesis, The Graduate School of Chung-Ang University.)
  13. 방송통신진흥본부 미디어산업진흥부. 2014. 스마트TV의 최근 동향과 주요 이슈. 동향과 전망, 72: 5-29.(Korea Communications Agency. 2014. "Recent Developments and Key Issues of Smart TV." KCA Trends & Perspectives, 72: 5-29.)
  14. 오종택. 2013. 스마트폰 기반의 개인 환경 서비스 및 기술. 한국통신학회논문지, 38(5): 454-463.(Oh, Jong-Taek. 2013. "Personal Environment Service and Technology Based on Smart Phone." The Journal of the KICS, 38(5): 454-463.)
  15. 유자경. 1975. CA Condensates를 위한 KORSTIC SDI 검색 시스팀. 정보관리연구, 8(4): 115-119.(Yu, Ja-Gyeong. 1975. "KORSTIC SDI Searching System for CA Condensates?" Journal of Information Management, 8(4): 115-119.)
  16. 이경순. 2006. 휴대폰 이용자를 위한 서울시 도시고속도로 맞춤형 교통정보 서비스. 텔레콤, 22(2): 14-17.(Lee, Kyeong Soon. 2006. "Seoul Metropolitan Expressway personalized traffic information service for mobile phone users." Telecom, 22(2): 14-17.)
  17. 이영자. 1979. 최신정보의 추적방법으로서의 SDI 시스템, 도서관학 연구, 2: 13-32.(Lee, Young-Ja. 1979. "A study on SDI system as trach method of latest information." Doseogwanhag yeon-gu, 2: 13-32.)
  18. 이재호. 2013. 국민 개개인의 행복한 삶을 위한 맞춤형 서비스. 한국정책학회 동계학술발표논문집, 2013(4): 285-297.(Lee, Jae-Ho. 2013. "Personalized service for the people who take care of their happy life." In Proceedings of The Korean Association for Policy Studies, 2013(4): 285-297.)
  19. 이정옥, 신현웅. 1977. CAC- SDI 서어비스의 이용현황 분석. 정보관리연구, 10(4): 126-131.(Lee, Jeong-Ok and Sin, Hyeon-Ung. 1977. "Usage analysis of CAC- SDI service." Journal of information management, 10(4), 126-131.)
  20. 이지연, 민지연. 2008. 라이브러리 2.0에 대한 이용자 인식 및 요구사항에 관한 실증적 연구. 한국문헌정보학회지, 42(1): 213-231.(Lee, Jee-Yeon and Min, Ji-Yeon. 2008. "Empirical Research to Understand the User Perception and Requirements of Library 2.0." Journal of the Korean Library and Information Science Society, 42(1): 213-231.) https://doi.org/10.4275/KSLIS.2008.42.1.213
  21. 정희정. 1984. SDI 서비스에 관한 제 고찰. 국회도서관보, 21(5): 50-56.(Jung, Hee-Jung. 1984. "Article Review on the SDI service." National Assembly Library Review, 21(5): 50-56.)
  22. 하누리. 2010. 대학도서관에서의 CRM을 이용한 MyLibrary서비스개선 연구. 한국비블리아학회지, 22(2): 63-79.(Ha, Nu-Ri. 2010. "A Study on the Improvement of MyLibrary Service in Academic Libraries Using the CRM." Journal of the Korean Biblia Society for Library and Information Science, 22(2): 63-79.) https://doi.org/10.14699/KBIBLIA.2011.22.2.063
  23. 홍현진, 노영희. 2008. 정책정보통합서비스시스템 구축 모형에 관한 연구. 한국문헌정보학회지, 42(1): 95-125.(Hong, Hyun-Jin and Noh, Younghee. 2008. "A Study on Modeling a Unified Policy Information Service System in Korea." Journal of the Korean Library and Information Science Society, 42(1): 95-125.) https://doi.org/10.4275/KSLIS.2008.42.1.095
  24. Chauhan, Suresh K. 2009. Key 2 information: Library 3.0. [online] [cited 2014. 11. 28.]
  25. David, Stuart. 2010. "Web 3.0 Promises Change for Libraries." Research Information, 46:12-13.
  26. Noh, Y. 2013. "A study on next-generation digital library using context-awareness technology." Library Hi Tech, 31(2): 236-253. https://doi.org/10.1108/07378831311329031
  27. Szostak, Rick. 2014. "The Basic Concepts Classification as a Bottom-Up Strategy for the Semantic Web." International Journal of Knowledge Content Development & Technology, 4(1): 39-51. https://doi.org/10.5865/IJKCT.2014.4.1.039