The Correlation between Conflict Level within the Organization and Job Satisfaction of the Dental Hygienist

치과위생사의 조직 내 갈등수준과 직무만족도간의 관련성

Jeong, Sun-Rak;Jang, Ji-Eon

  • Received : 2014.11.03
  • Accepted : 2015.01.18
  • Published : 2015.02.28


This research was attempted in order to investigate the correlation of the conflict level and job satisfaction of the dental hygienists in the dental clinic agency. The subjects were 249 dental hygienists working with more than five dental hygienists at dental clinics in Daegu, eight dental clinics were randomly chosen, the researcher visited them personally and the data was obtained by self-administrated questionnaires from March 2 to March 31, 2011. In conclusion, the higher ages, monthly income and total career were, the higher levels of conflict were, and job satisfaction was significantly high when monthly income and total career were higher. Correlation between level of conflict and job satisfaction showed as level of conflict are lower, job satisfaction was significantly high. Regression analysis of the factors affecting job satisfaction, it was significantly high as monthly income was higher, friction of view and ignorance was lower. Therefore, the conflict level is reduced, the job satisfaction degree of the dental hygienist is enhanced, the dental hygienist duty efficiency is enhanced and dental service of the good quality is provided.


Conflict level;Dental hygienists;Job satisfaction


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