A Study on the Influence of Servant Readership on Organizational Effectiveness: Revolved around Effect of Tuned from Confidence of Superior

서번트 리더십이 조직유효성에 미치는 효과에 관한 연구: 상사 신뢰 조절효과를 중심으로

  • Received : 2014.11.25
  • Accepted : 2015.01.20
  • Published : 2015.01.28


Business organizations intend to survival in the global market with a dramatically changing environment, an efficiency management process is obviously needed. The traditional management ways can not follow the steps of the new world. In another word, leaders now have to focus on building a new employee-employer relationship. Globally, as the economic recession continues and consumption shrinks, companies face a lot of difficulties. Companies will, eventually, fall behind in the market unless they respond to this constantly changing business environment and market, systematically. Accordingly, the importance of leadership can be said to be highest ever. This study inquired into the preceding research on servant leadership and carried out an empirical analysis with the workers in the service industry. As a result of the analysis, it was found that servant leadership had positive impacts on organizational commitment and organizational citizenship behavior, and that the boss's trust affected the impact of servant leadership on organizational commitment.


Servant Leadership;Organization Commitment;Superior Trust;OCB;Job Satisfaction


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Supported by : 한국교통대학교