The Impact of Six Sigma, Exploitation and Exploration on Performance

식스시그마, 활용 및 탐색이 성과에 미치는 효과 연구

  • Hwang, Gee-Hyun (Graduate School of Information Science. Soongsil University)
  • 황기현 (숭실대학교 정보과학대학원 글로벌ICT융합학과)
  • Received : 2015.11.18
  • Accepted : 2015.12.07
  • Published : 2015.12.31


Purpose: Many firms have implemented Six Sigma in order to improve employee's creativity and performance. However, few researchers have studied the effect of Six Sigma on performance through creativity process. This study aims to investigate the impact of Six Sigma, exploitation, and exploration on performance. Methods: Based on literature review, this paper develops hypotheses and tests them by employing a structural equations model. Using survey data of 209 Six Sigma experts who have conducted Six Sigma projects from different companies, this study empirically shows that the activities for Six Sigma enhance exploitation, exploration, and performance. Results: Six Sigma affects exploration and exploitation, each of which in turn enhances performance. It is noted that Six Sigma has an indirect influence on performance through exploitation and exploration. Conclusion: Apart from Parast(2011) who insists that Six Sigma is effective in improving exploitation rather than exploration, this study suggest that Six Sigma can affect both in order to enhance corporate performance.


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