A Study on the Difference of the Stakeholder's Perspectives on the Community Needs - Residents, Social Service Providers, Local Governmental Officers -

지역사회욕구조사에 나타난 이해관계자들의 욕구시각에 대한 비교 연구 - 지역주민, 사회복지기관 실무자, 사회복지전담 공무원 중심으로-

  • Received : 2015.08.30
  • Accepted : 2015.11.03
  • Published : 2015.11.30


This study is to explore how the stakeholder views the community needs in a different way in the local district of Korea. The researchers delivered the 3 independent questionnaires to the three types of the community people who are residents, social service providers, governmental officials in charge of local social services. An in-depth analysis was performed to identify the different perspectives of the stakeholder toward the community needs on the basis of the combined approach with the order ranking method and two independent sample T and Z tests. As the result, the three noticeable findings were discovered as follows: First, while the social service providers reported the community needs at the most serious level, the residents expressed the community needs at the least serious level. Second, the stakeholder showed more diverse opinions for the needs of the service activities than the community problem. Third, there was a difference among the stakeholder in the degree of consensus according to the two different analysis methods. The researchers discussed the implication of the major findings in relation to the community needs assessment, and suggested the practical recommendations to improve the activities of the community needs assessment for the community welfare planning in Korea.