Effects of the Social Capital of individual Civil Servants on the Efficiency of Public Service - Focus of civil servants in Jeju province

공무원 개인의 사회적자본이 공직업무효율성에 미치는 영향 - 제주특별자치도 공무원을 대상으로

  • Kim, Il-Soon (Department of Public Adminstration, Jeju National University) ;
  • Hwang, Kyung-Soo (Department of Public Adminstration, Jeju National University) ;
  • Ko, Kwan-Woo (Jeju National University Institute for Social Science Research)
  • 김일순 (제주대학교 행정학과) ;
  • 황경수 (제주대학교 행정학과) ;
  • 고관우 (제주대학교 사회과학연구소)
  • Received : 2014.06.24
  • Accepted : 2014.10.10
  • Published : 2014.10.31


This survey research was performed to determine the social capital that public officials generate within the relationship of the community at the individual level by performing their public office work as an administrative duty. To this end, a survey was conducted on 500 civil servants in Jeju province. The survey period was May 19-23, 2014. 476 subjects were analyzed using a T-test, One way ANOVA, and multiple regression analysis to on SPSS 19.0Win software. As a result of the analysis, 1. The norms of the community cultural, male staff participation and cooperation, and social capital level of civil servants, showed a significantly higher association than female civil servants. There was a difference between the populations of registration to an association to the work location type. In addition, the social capital increases generally as the level of the officers increases. 2. The sub-category in the social capital of a personal level on civil servants family & associates trust, participation & cooperation and neighbor trust had a positive impact on the efficiency of public services. On the other hand, community cultural associations (network) did not have an influence on efficiency.


Civil Servant;Social Capital;Efficiency of Public Services


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