- Volume 12 Issue 9
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The Influence of a General Hospital Nurse's Emotional Labor, Emotional Intelligence on Job Stress
일개 종합병원 간호사의 감정노동과 감성지능이 직무스트레스에 미치는 영향
- Kim, Yun-Jeong (Dept. of Nursing, Pai Chai University)
- 김윤정 (배재대학교 간호학과)
- Received : 2014.06.10
- Accepted : 2014.09.20
- Published : 2014.09.28
The purpose of this study is to investigate how the emotional labor and emotional intelligence of nurses working at a general hospital affect their job stress, and how the integration factor of emotional labor and emotional intelligence affects their job stress. The subjects of research were the nurses working at general hospital in Seoul city from March 11-29, 2013. The collected data was analyzed after computerized statistical processing using SPSS 18.0 and AMOS 18.0. It was found that the frequency of emotional expressions, one of emotional labor variables, significantly negatively influenced job stress(
General hospital;Nurse;Emotional labor;Emotional intelligence;Job stress
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