A Study on Related Factors Affecting Turnover Intention in Hospital Employees

병원종사자의 이직의도에 영향을 미치는 관련요인

  • Han, Ji-Young (Nursing Dept. of Haeundae Paik Hospital, Inje University) ;
  • Yang, Jong-Hyun (Dept. of Medical Information & Administration, Jungwon University) ;
  • Chang, Dong-Min (Dept. of Health Policy & Management, Inje University)
  • 한지영 (인제대학교 해운대백병원 간호부) ;
  • 양종현 (중원대학교 의료정보행정학과) ;
  • 장동민 (인제대학교 보건행정학과)
  • Received : 2014.05.02
  • Accepted : 2014.07.20
  • Published : 2014.07.28


The purpose of this study was to analyze major factors of turnover intention among job stress, job satisfaction and organizational commitment in hospitals. The data were collected from 2 university hospitals and 2 general hospitals workers in Busan and Gyeongnam area from July. 3 to July. 19, 2013. The main results were summarized as follows. Job stress was a direct impact on job satisfaction, organizational commitment and an indirect impact via job satisfaction. It was a direct impact on employees turnover intention and an indirect impact via job satisfaction, organizational commitment. Job satisfaction was a direct impact on organizational commitment and an indirect impact on employees turnover intention via organizational commitment. Organizational commitment was a direct impact on employees turnover intention. Finally, in order to decrease turnover intention, controling job stress is important. Hospital staffs should develope programs for hospital employees to reduce job stress and enhance their ability.


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