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A Study on the uTradeHub Acceptance Factors Effecting upon the System Usefulness and User Satisfaction

uTradeHub 수용요인이 시스템 유용성과 사용자 만족도에 미치는 영향

  • Received : 2014.04.24
  • Accepted : 2014.05.08
  • Published : 2014.05.31

Abstract

This research herein aims to assist maximizing performance of introduced systems by managing the acceptance factor of uTradeHub that is easily overlooked in the system installation process by trading companies aiming to install uTradeHub system in future by conducting the two following things: i) grasping factors affecting system usefulness and user satisfaction derived from uTradeHub acceptance factor, and ii) analyzing the effect relationship of system usefulness on user satisfaction at an inspection level of system usefulness and user satisfaction, since the uTradeHub system introduced for mid- and small-sized trading companies in export and import works in mid-2008. Proof analysis was conducted by using SPSS 19.0 statistic package on data of 112 effective responses collected through questionnaire surveys, whose results are as follows. First, the uTradeHub acceptance factors having a significant effect on system usefulness are relative advantage, easy of use, task adaptedness, support of CEO, maturity of IT infrastructures, and degree of education/training. Second, the uTradeHub acceptance factors having an effect on user satisfaction are relative advantages, task adaptedness, support of CEO, maturity of IT infrastructures, and degree of education/training. Third, system usefulness showed a significant effect on user satisfaction.

Keywords

Acceptance of Innovation;System Usefulness;User Satisfaction;uTradeHub

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Acknowledgement

Supported by : 혜전대학교