The Effects of Argumentativeness, Verbal Aggressiveness and Communication Anxiety on Conflict Management Style

논쟁성향, 언어적 공격성, 커뮤니케이션 불안감이 갈등관리 방식에 미치는 영향

  • Received : 2014.03.27
  • Accepted : 2014.05.09
  • Published : 2014.05.28


This article examine the way in which communication-related variables such as argumentativeness, verbal aggressiveness, and communication anxiety have an effect on conflict management. Four hundred and four college students participated in this survey. The findings are as follows. First argumentativeness had positive effects on integrating, dominating, and compromising style, while negatively on obliging and avoiding style. Second verbal aggressiveness resulted in more of dominating style and less of avoidance. Third communication anxiety had positive effects on avoidance and obliging style and had negative effects on integrating and dominating style. These findings are coupled with further discussion and implication.


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