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Determination Factors and Satisfaction of Health Screening Center by Health Examination at Hospital

건강검진 수검자의 의료기관내 검진센터 선택요인과 만족도

  • Received : 2014.10.22
  • Accepted : 2014.12.20
  • Published : 2014.12.28

Abstract

The purpose of this study was to induce continuing health screening of the examinees of the health promotion centers by identifying reason of health screening, selection factors of health promotion center, satisfaction level for health promotion center and revisit intention for the examinees who have utilized the health promotion centers of hospitals in Busan and also understanding the examinees' preferences. This study has been conducted from 2, 22.~4, 5. 2013 with the 892 examinees who had utilized the 10 medical institutes in Busan. And the frequency, ${\chi}^2$-test, t-test, ANOVA, logistic regression was analysed. The summary of the study results is as follows. In terms of health screening type, those with office worker physical examination, those with revisit had the highest frequency whereas the group with no disease and the group of being healthy for subjective health condition had the highest frequency. As for the determination factors of health promotion center, accessibility, partnership work, acquaintance recommendation was found to be the highest and followed. And as for the satisfaction level of health promotion center, satisfaction level for accessibility and medical check-up was found to be the highest with 3.59 points, and followed by satisfaction level for brand name, facility, the economic cost. Finally, as for the revisit intention had the highest frequency. Based on the study results above it would be necessary to establish a reasonable price structure in revitalizing promotion and improving health program.

Keywords

determination factors;satisfaction;health screening center;physical check-up;revisit attention

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Cited by

  1. Impact factors of revisit intention in health examinations and moderator effects of kindness of staff : Focusing on participants of Korea Association of Health Promotion, Gangwon Branch vol.35, pp.2, 2018, https://doi.org/10.14367/kjhep.2018.35.2.113